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About

Document everything. For you, your users and your team. A place to think and track ideas for you & your team. A powerful yet beautifully simple editor that never gets in your way. Embed external web content: videos, code snippets and more. Powerful keyboard & markdown shortcuts to stay productive. Fast, safe, secure and available everywhere. A home for your team, best-practices and thoughts. Draft new changes and collaborate asynchronously. Discuss and review your drafts & changes. Secure and private docs for you and your team. Track everything, view diffs and revert mistakes.

About

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Full Branding and Theming Control, plus private domain at all subscription tiers - WYSIWYG Editor plus the ability to edit source HTML - Embeddable contextual help widget to surface your knowledge base content in your site or app - Flexible Table of Contents organization and navigation - Advanced Security and Restricted Access options - All themes are mobile responsive out of the box - ElasticSearch-based search functionality - Glossary with automatic highlighting and pop-over definition of glossary terms

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need a documentation solution

Audience

Anyone looking for a cloud-based knowledge base provider

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Clean interface. The product like any editor has a learning curve. It takes a while but you'll eventually get the hang of it.
  • Great editor interface. Generate book as Static Website, PDF, eBook. Free for open source projects. Syncs with GitHub and GitLab. Version control and async collaboration.

Cons

  • I am locked out and cannot access the whitepaper I am writing. This is a terrible experience for a writing application. I've used Slab and Knowledge 360 and I've never experienced anything like this.
  • No cons - Community edition is free forever although with limitations.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GitBook
Founded: 2014
France
www.gitbook.com

Company Information

KnowledgeOwl
Founded: 2015
United States
www.knowledgeowl.com

Alternatives

Archbee

Archbee

AiurLabs

Alternatives

RightAnswers

RightAnswers

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

AccessOwl
Desktop.com
Doowii
GitHub
Google Analytics
Guideflow
Guidejar
HelpBar
HelpHub
Intercom
LaunchBrightly
Markprompt
Mermaid Chart
Mintlify
Polyhedra
Reo.Dev
SIA
SearchUnify
Supademo
Twig

Integrations

AccessOwl
Desktop.com
Doowii
GitHub
Google Analytics
Guideflow
Guidejar
HelpBar
HelpHub
Intercom
LaunchBrightly
Markprompt
Mermaid Chart
Mintlify
Polyhedra
Reo.Dev
SIA
SearchUnify
Supademo
Twig
Claim GitBook and update features and information
Claim GitBook and update features and information
Claim KnowledgeOwl and update features and information
Claim KnowledgeOwl and update features and information