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About

Document everything. For you, your users and your team. A place to think and track ideas for you & your team. A powerful yet beautifully simple editor that never gets in your way. Embed external web content: videos, code snippets and more. Powerful keyboard & markdown shortcuts to stay productive. Fast, safe, secure and available everywhere. A home for your team, best-practices and thoughts. Draft new changes and collaborate asynchronously. Discuss and review your drafts & changes. Secure and private docs for you and your team. Track everything, view diffs and revert mistakes.

About

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Full Branding and Theming Control, plus private domain at all subscription tiers - WYSIWYG Editor plus the ability to edit source HTML - Embeddable contextual help widget to surface your knowledge base content in your site or app - Flexible Table of Contents organization and navigation - Advanced Security and Restricted Access options - All themes are mobile responsive out of the box - ElasticSearch-based search functionality - Glossary with automatic highlighting and pop-over definition of glossary terms

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that need a documentation solution

Audience

Anyone looking for a cloud-based knowledge base provider

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$79.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Clean interface. The product like any editor has a learning curve. It takes a while but you'll eventually get the hang of it.
  • Great editor interface. Generate book as Static Website, PDF, eBook. Free for open source projects. Syncs with GitHub and GitLab. Version control and async collaboration.

Cons

  • I am locked out and cannot access the whitepaper I am writing. This is a terrible experience for a writing application. I've used Slab and Knowledge 360 and I've never experienced anything like this.
  • No cons - Community edition is free forever although with limitations.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GitBook
Founded: 2014
France
www.gitbook.com

Company Information

KnowledgeOwl
Founded: 2015
United States
www.knowledgeowl.com

Alternatives

Archbee

Archbee

AiurLabs

Alternatives

RightAnswers

RightAnswers

Upland Software

Categories

API Documentation Supported
Corporate Wiki Supported

Categories

Corporate Wiki Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

AccessOwl Supported
Doowii Supported
GitHub Supported
Google Analytics Supported
Guideflow Supported
Guidejar Supported
HelpBar Supported
HelpHub Supported
Intercom Supported
LaunchBrightly Not Supported
Markprompt Supported
Mermaid Chart Supported
Mintlify Supported
Reo.Dev Supported
SearchUnify Not Supported
Slack Supported
Supademo Supported
Twig Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

AccessOwl Not Supported
Doowii Not Supported
GitHub Not Supported
Google Analytics Not Supported
Guideflow Not Supported
Guidejar Not Supported
HelpBar Not Supported
HelpHub Not Supported
Intercom Not Supported
LaunchBrightly Supported
Markprompt Not Supported
Mermaid Chart Not Supported
Mintlify Not Supported
Reo.Dev Not Supported
SearchUnify Supported
Slack Not Supported
Supademo Not Supported
Twig Not Supported
Zapier Supported
Zendesk Supported
Claim GitBook and update features and information
Claim GitBook and update features and information
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Claim KnowledgeOwl and update features and information