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About

Getting customers to give you referrals is now easier thanks to our one-of-a-kind platform. We combine an integrated dashboard that manages your leads and communications, with an engaging, branded referral app that makes it easier for your customers to actively refer you, and be rewarded quickly for their effort. Get The Referral puts serious lead generation power in the hands of your loyal customers. We amplify the referral process, making it far more proactive and delivering more qualified leads. Plus, with push notifications, direct messaging, and quickly redeemable rewards built right into the app, customer engagement comes guaranteed. Get The Referral puts serious lead generation power in the hands of your loyal customers. We amplify the referral process by simplifying the ask and increasing the incentive, delivering more qualified leads. Plus, with push notifications, direct messaging, and fast redeemable rewards built right into the app, customer engagement comes guaranteed.

About

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes seeking a tool to improve their customer referral process

Audience

B2B companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.9 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Influitive has been a leader in this space and provides tons of thought leadership and guidance on how to build and manage an effective advocacy and engagement program. Additionally, they deliver webinars and materials to keep administrators "on their game" throughout the year and highlight the successes of their customers. The tool itself is relatively flexible to meet individual needs (can turn features on & off, sign-on feature options, etc.) and has enough pre-baked content to get you going. The Influitive team is also highly responsive, whether to smaller technical questions or larger strategic ones.
  • - Intuitive user interface. - Has saved us so much time trying to identify advocates - Super quick and helpful support (both CSM and support team) - It feels like they really listen to their customers and the feedback they are given. - Overall an incredible and helpful platform.
  • You can really grow an advocacy program with this tool. I like the gamification and automation of rewards. The UX is really nice and you can now do more with branding your hub. Some of the new features are super helpful - like lenses, to be able to see exactly what the hub looks like in the eyes of your customer - this was lacking before.
  • Influitive allows my company to have a customer-driven space for our most active and excited clients to promote our products. Customer service is incredible.
  • Influitive is a great way to organize and empower your organizations top customers, and to keep them happy and engaged. This pool of customers is the best resource for many things from product feedback to references and Influitive helps make it all happen.

Cons

  • Integrations can be difficult to work with, so if that's important to you, get your technical folks involved before making a decision.
  • - There are some minor feature upgrades that we could get faster but working for a software company, I know that product updates can take time.
  • The support has been lacking in the past, however, I have noticed significant improvements in the past year. The account management teams seem more customer-oriented as well. Running 2 hubs from one instance proves challenging - the UI of the admin side of the hub makes managing challenges difficult, visually. The custom reporting is complicated.
  • Influitive is constantly re-evaluating features, putting out beta testing, and growing with feedback.
  • Not much to say for cons - there are little issues that come up, but Influitive is pretty good about listening to customer feedback.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Get The Referral
United States
getthereferral.com

Company Information

Influitive
Founded: 2010
Canada
influitive.com

Alternatives

Alternatives

Kommo

Kommo

QSOFT
Club

Club

Club (formerly Brandbassador)
CXONCLOUD

CXONCLOUD

UNLOC Ltd.

Categories

Referral Supported

Categories

Community Supported
Customer Advocacy Supported
Customer Loyalty Supported
Employee Advocacy Supported
Referral Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Not Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Not Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Community Management Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Employee Advocacy Features

Content Controls / Compliance Not Supported
Content Library Creation Supported
Mobile Access Supported
Post Scheduling Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Integrations

Salesforce Supported
Acculynx Supported
Adobe Marketo Engage Not Supported
Axis LMS Not Supported
CompanyCam Supported
Facebook Not Supported
G2 Not Supported
GoHighLevel Supported
HubSpot CRM Supported
HubSpot Marketing Hub Not Supported
JobNimbus Supported
Leap Supported
LinkedIn Not Supported
SalesRabbit Supported
Stackreaction Not Supported
Tango Card Not Supported
TrustRadius Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zoho CRM Supported

Integrations

Salesforce Supported
Acculynx Not Supported
Adobe Marketo Engage Supported
Axis LMS Supported
CompanyCam Not Supported
Facebook Supported
G2 Supported
GoHighLevel Not Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Supported
JobNimbus Not Supported
Leap Not Supported
LinkedIn Supported
SalesRabbit Not Supported
Stackreaction Supported
Tango Card Supported
TrustRadius Supported
X (Twitter) Supported
Zapier Supported
Zoho CRM Not Supported
Claim Get The Referral and update features and information
Claim Get The Referral and update features and information
Claim Influitive and update features and information
Claim Influitive and update features and information