+
+

Related Products

  • New Relic
    2,938 Ratings
    Visit Website
  • AdRem NetCrunch
    165 Ratings
    Visit Website
  • ManageEngine Log360
    190 Ratings
    Visit Website
  • Stonebranch
    183 Ratings
    Visit Website
  • TrustInSoft Analyzer
    6 Ratings
    Visit Website
  • Grafana Cloud
    860 Ratings
    Visit Website
  • Infor M3
    156 Ratings
    Visit Website
  • Auvik
    675 Ratings
    Visit Website
  • Overmonitor
    8 Ratings
    Visit Website
  • Lofty
    420 Ratings
    Visit Website

About

No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.

About

The Rigor Digital Experience Monitoring platform combines the power of synthetic monitoring with an intelligent optimization engine to help you find, fix and prevent website performance and user experience issues.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a custom monitoring, analytics and automation platform to improve user experience

Audience

Enterprises that operate a website and must have it available and perform well

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$460 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • #1- Network, database and application are very easily monitored. #2- Performace metrics are very insightful and easy to analyze. #3- Marketing reports forecasting is great.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Germain UX
Founded: 2012
United States
germainux.com

Company Information

Rigor
Founded: 2010
Atlanta, GA, USA
rigor.com

Alternatives

CloudQA

CloudQA

Statnetics, LLC

Alternatives

Site24x7

Site24x7

ManageEngine
Sematext Cloud

Sematext Cloud

Sematext Group
Sematext Cloud

Sematext Cloud

Sematext Group
eG Enterprise

eG Enterprise

eG Innovations

Categories

Categories

API Management Supported
API Monitoring Supported
DevOps Supported
UX Supported
Website Monitoring Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Supported
Release Management Supported
Timeline Management Supported
Troubleshooting Reports Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Not Supported
Visual Workflow Management Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Supported
Predictive Analytics Supported
Regression Analysis Supported
Sentiment Analysis Not Supported
Statistical Modeling Supported
Text Analytics Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

API Management Features

Access Control Not Supported
Analytics Supported
API Design Not Supported
API Lifecycle Management Not Supported
Dashboard Supported
Developer Portal Not Supported
Testing Management Supported
Threat Protection Not Supported
Traffic Control Not Supported
Version Control Not Supported

Digital Experience Platforms (DXP) Features

Alerts / Notifications Supported
Auto-Tagging Not Supported
Blogs Not Supported
Calendar Not Supported
Content Modeling Not Supported
Digital Asset Management Not Supported
File Sharing Not Supported
Form Builder Not Supported
Forums / Message Boards Not Supported
Headless CMS Not Supported
Knowledge Base Not Supported
Performance Monitoring Supported
Personalization / Segmentation Not Supported
Reporting / Analytics Supported
Surveys / Polls Not Supported
Templates Not Supported
User Management / Permissions Supported
Version Control Not Supported
Wiki Not Supported
Workflow Management Not Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Not Supported
User Research Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Integrations

Apache Solr Supported
Datadog Not Supported
Elasticsearch Supported
Jenkins Not Supported
Jira Not Supported
Opsgenie Not Supported
Oracle Application Testing Suite Supported
Oracle Siebel CRM Supported
PHP Fusion Supported
PagerDuty Not Supported
Salesforce Supported
Slack Not Supported

Integrations

Apache Solr Not Supported
Datadog Supported
Elasticsearch Not Supported
Jenkins Supported
Jira Supported
Opsgenie Supported
Oracle Application Testing Suite Not Supported
Oracle Siebel CRM Not Supported
PHP Fusion Not Supported
PagerDuty Supported
Salesforce Not Supported
Slack Supported
Claim Germain UX and update features and information
Claim Germain UX and update features and information
Claim Rigor Monitoring & Optimization and update features and information
Claim Rigor Monitoring & Optimization and update features and information