Related Products
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About
No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.
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About
The Rigor Digital Experience Monitoring platform combines the power of synthetic monitoring with an intelligent optimization engine to help you find, fix and prevent website performance and user experience issues.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a custom monitoring, analytics and automation platform to improve user experience
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Audience
Enterprises that operate a website and must have it available and perform well
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$460 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationGermain UX
Founded: 2012
United States
germainux.com
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Company InformationRigor
Founded: 2010
Atlanta, GA, USA
rigor.com
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Categories |
Categories |
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DevOps Features
Approval Workflow
Not Supported
Dashboard
Supported
KPIs
Supported
Policy Management
Not Supported
Portfolio Management
Not Supported
Prioritization
Supported
Release Management
Supported
Timeline Management
Supported
Troubleshooting Reports
Supported
Application Performance Monitoring (APM) Features
Baseline Manager
Supported
Diagnostic Tools
Supported
Full Transaction Diagnostics
Supported
Performance Control
Supported
Resource Management
Not Supported
Root-Cause Diagnosis
Supported
Server Performance
Supported
Trace Individual Transactions
Supported
Business Process Management Features
Access Controls / Permissions
Supported
Alerts / Notifications
Supported
Business Process Automation
Supported
Business Rules Management
Supported
Collaboration
Supported
Process Change Tracking
Supported
Process Mapping
Supported
Process Modeling & Design
Not Supported
Visual Workflow Management
Supported
Data Analysis Features
Data Discovery
Supported
Data Visualization
Supported
High Volume Processing
Supported
Predictive Analytics
Supported
Regression Analysis
Supported
Sentiment Analysis
Not Supported
Statistical Modeling
Supported
Text Analytics
Supported
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DevOps Features
Approval Workflow
Not Supported
Dashboard
Supported
KPIs
Supported
Policy Management
Not Supported
Portfolio Management
Not Supported
Prioritization
Not Supported
Release Management
Not Supported
Timeline Management
Not Supported
Troubleshooting Reports
Supported
API Management Features
Access Control
Not Supported
Analytics
Supported
API Design
Not Supported
API Lifecycle Management
Not Supported
Dashboard
Supported
Developer Portal
Not Supported
Testing Management
Supported
Threat Protection
Not Supported
Traffic Control
Not Supported
Version Control
Not Supported
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Supported
Auto-Tagging
Not Supported
Blogs
Not Supported
Calendar
Not Supported
Content Modeling
Not Supported
Digital Asset Management
Not Supported
File Sharing
Not Supported
Form Builder
Not Supported
Forums / Message Boards
Not Supported
Headless CMS
Not Supported
Knowledge Base
Not Supported
Performance Monitoring
Supported
Personalization / Segmentation
Not Supported
Reporting / Analytics
Supported
Surveys / Polls
Not Supported
Templates
Not Supported
User Management / Permissions
Supported
Version Control
Not Supported
Wiki
Not Supported
Workflow Management
Not Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Not Supported
User Journeys
Not Supported
User Research
Not Supported
Website Monitoring Features
Availability Testing
Supported
Event Logs
Not Supported
Event-Based Notifications
Supported
FTP Monitoring
Supported
Mail Server Monitoring
Supported
Maintenance Scheduling
Supported
Performance Metrics
Supported
Real Time Monitoring
Supported
Transaction Monitoring
Supported
Uptime Reporting
Supported
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Integrations
Apache Solr
Supported
Datadog
Not Supported
Elasticsearch
Supported
Jenkins
Not Supported
Jira
Not Supported
Opsgenie
Not Supported
Oracle Application Testing Suite
Supported
Oracle Siebel CRM
Supported
PHP Fusion
Supported
PagerDuty
Not Supported
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Integrations
Apache Solr
Not Supported
Datadog
Supported
Elasticsearch
Not Supported
Jenkins
Supported
Jira
Supported
Opsgenie
Supported
Oracle Application Testing Suite
Not Supported
Oracle Siebel CRM
Not Supported
PHP Fusion
Not Supported
PagerDuty
Supported
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