Genuyn GoDesk

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Genuyn:

About

Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.
GoDesk:

About

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times
Genuyn:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GoDesk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Genuyn:

Audience

Hotels interested in a software solution to get more direct bookings and capture guest and prospect details and grow data base
GoDesk:

Audience

Hotels searching for a Guest Messaging platform
Genuyn:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GoDesk:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Genuyn:

API

Offers API Not Supported
GoDesk:

API

Offers API Not Supported
Genuyn:

Screenshots and Videos

GoDesk:

Screenshots and Videos

Genuyn:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
GoDesk:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Genuyn:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GoDesk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Genuyn:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
GoDesk:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Genuyn:

Company Information

Genuyn
Founded: 2017
United Kingdom
genuyn.com
GoDesk:

Company Information

GoDesk
Founded: 2017
India
www.rlike.in/
Genuyn:

Alternatives

GoDesk:

Alternatives

Genuyn:
GoDesk:
Genuyn:
GoDesk:
Grace

Grace

Nevotek
Genuyn:
SABA Chatbot

SABA Chatbot

SABA Hospitality
GoDesk:
Genuyn:
GoDesk:
Genuyn:

Categories

Guest Messaging Supported
GoDesk:

Categories

Guest Messaging Supported
Genuyn:

Integrations

Google Business Messages Supported
GoDesk:

Integrations

Google Business Messages Not Supported
Genuyn:
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GoDesk:
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