+
+

Related Products

  • Hostaway
    1,739 Ratings
    Visit Website
  • SiteMinder
    256 Ratings
    Visit Website
  • Retreat Guru
    131 Ratings
    Visit Website
  • Innkeeper's Advantage
    44 Ratings
    Visit Website
  • Bookinglayer
    127 Ratings
    Visit Website
  • Lodgify
    3,876 Ratings
    Visit Website
  • Park
    32 Ratings
    Visit Website
  • kama DEI
    8 Ratings
    Visit Website
  • VisitUs Reception
    81 Ratings
    Visit Website
  • TablesReady
    84 Ratings
    Visit Website

About

Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.

About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels interested in a software solution to get more direct bookings and capture guest and prospect details and grow data base

Audience

Hotels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Genuyn
Founded: 2017
United Kingdom
genuyn.com

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Alternatives

Alternatives

Tourismart

Tourismart

SimpleApps
Grace

Grace

Nevotek

Categories

Categories

Integrations

Akia
Glowing
Google Business Messages
INTELITY
IRIS Guest
MVI
SABA Chatbot
SABA F&B Ordering
SABA Host

Integrations

Akia
Glowing
Google Business Messages
INTELITY
IRIS Guest
MVI
SABA Chatbot
SABA F&B Ordering
SABA Host
Claim Genuyn and update features and information
Claim Genuyn and update features and information
Claim Knowcross and update features and information
Claim Knowcross and update features and information