GenticFlow

GenticFlow

GenticFlow Ltd.
Trio

Trio

Trio Technology
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About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

About

From businesses to educational institutions, Trio breaks down conventional management methods and rebuilds them gapless, automated, and simply secure. As a one-of-a-kind mobile device management solution, Trio is here to not only meet your security and productivity expectations but to exceed them. Trio is a platform that not only manages devices but also takes care of vulnerability management, endpoint detection and response (EDR), compliance monitoring, and provides visibility into endpoints.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Audience

Companies, enterprises

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Pricing

$6.00/employee
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Over the years, we’ve experimented with various MDM solutions, but Trio stands out with its powerful features and simplicity. Its ease of implementation and the flexibility to create custom policy profiles for diverse device types and operating systems have greatly benefited our organization.
  • Trio has helped us to automate so much of our HR operations starting from Onboarding and granting access rights, to offboarding. Trio has streamlined all these operations making sure that all endpoints are secure and compliant.
  • Trio not only makes managing employees, devices, and applications easier but also ensures that everything is secure. One of the features of Trio that we found absolutely beneficial was its profile management, which allowed us to set restrictions for our device fleet based on the operating system. Also, Trio has made it so much easier for us to stay compliant with the latest regulations, such as PCI DSS.
  • Trio makes software management easy as it offers a full list of all applications within our company and allows for easy assignment of these applications to the software desk of various departments and employees. With Trio’s patch management capabilities, we keep all our devices updated. Moreover, with its profile management feature, we can create policy profiles for both CO and BYOD devices to boost productivity and avoid data breaches.
  • Trio has fully automated employee lifecycle management. We can now easily onboard employees and assign them the access rights and applications they need. In the time of offboarding, we can revoke all the access rights with ease.

Cons

  • Trio’s amazing features make it really difficult to find any faults or negative points about it.
  • Nothing! We haven't had any negative experiences with Trio so far. We are especially satisfied with their support team. huge shoutout to them.
  • Nothing! We had no bad experiences with Trio. we are really satisfied with it.
  • Nothing much comes to mind in terms of disliking.
  • There isn't much negative points to mention. Trio is full of amazing features with a customer support that is incredibly helpful and responsive.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Company Information

Trio Technology
Founded: 2023
Germany
www.trio.so

Alternatives

No Alternatives

Alternatives

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Hexnode UEM

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KACE by Quest

KACE by Quest

Quest Software

Categories

RMM Supported

Categories

Integrations

Autotask PSA Supported
Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
Google Workspace Supported
HaloPSA Supported
Jira Service Management Supported
Microsoft Entra ID Supported
Model Context Protocol (MCP) Supported
Okta Supported
SentinelOne Singularity Supported
ServiceNow Supported
TOPdesk Supported
Zendesk Supported

Integrations

Autotask PSA Not Supported
Bitdefender GravityZone Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Jira Service Management Not Supported
Microsoft Entra ID Not Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
ServiceNow Not Supported
TOPdesk Not Supported
Zendesk Not Supported
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