GenticFlowGenticFlow Ltd.
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Related Products
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GenticFlow:
About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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Optanik:
About
Optanik is a browser-based RMM workspace for managed service providers, IT teams, and help desks. Its native agents for Windows, macOS, and Linux let administrators monitor device health and inventory, access unattended desktops, patch operating systems and third-party applications, deploy packages, transfer files, and run automations. The Windows agent can run before sign-in, enabling access to the login screen. The workspace also includes policy and device configuration tools, printer and mapped-drive management, a network overlay, hosted domain features, a BitLocker vault, ticketing, reports, and white-label workspaces. A REST API, webhooks, and Model Context Protocol (MCP) support automation and connected workflows. A free plan covers one machine with up to 12 hours of remote use daily; paid endpoint plans are billed monthly, with per-endpoint rates that decrease at higher endpoint counts.
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GenticFlow:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Optanik:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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GenticFlow:
Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Optanik:
Audience
MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
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GenticFlow:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Optanik:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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GenticFlow:
API
Offers API
Supported
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Optanik:
API
Offers API
Supported
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GenticFlow:
Screenshots and Videos |
Optanik:
Screenshots and Videos |
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GenticFlow:
Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Optanik:
Pricing
$2/endpoint/month
The free plan covers one machine and up to 12 hours of remote use per day, with no credit card. Paid plans are $2.00 per endpoint per month, billed monthly in USD. Rates are $1.75 per endpoint per month for 5,001–9,999 endpoints and $1.50 for 10,000 or more. Technicians are not billed.
Free Version
Supported
Free Trial
Not Supported
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GenticFlow:
Reviews/
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Optanik:
Reviews/
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GenticFlow:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Optanik:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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GenticFlow:
Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Optanik:
Company InformationOptanik
Founded: 2026
United States
optanik.com
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GenticFlow:
Alternatives |
Optanik:
AlternativesNo Alternatives
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GenticFlow:
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GenticFlow:
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GenticFlow:
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GenticFlow:
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Optanik: | |||||
GenticFlow:
Categories |
Optanik:
Categories |
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GenticFlow:
Integrations
Model Context Protocol (MCP)
Supported
Autotask PSA
Supported
Bitdefender GravityZone
Supported
Freshdesk
Supported
Freshservice
Supported
Google Workspace
Supported
HaloPSA
Supported
Jira Service Management
Supported
Microsoft Entra ID
Supported
Okta
Supported
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Optanik:
Integrations
Model Context Protocol (MCP)
Supported
Autotask PSA
Not Supported
Bitdefender GravityZone
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Jira Service Management
Not Supported
Microsoft Entra ID
Not Supported
Okta
Not Supported
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GenticFlow:
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Optanik:
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