GenticFlow

GenticFlow

GenticFlow Ltd.
GenticFlow Optanik

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GenticFlow:

About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
Optanik:

About

Optanik is a browser-based RMM workspace for managed service providers, IT teams, and help desks. Its native agents for Windows, macOS, and Linux let administrators monitor device health and inventory, access unattended desktops, patch operating systems and third-party applications, deploy packages, transfer files, and run automations. The Windows agent can run before sign-in, enabling access to the login screen. The workspace also includes policy and device configuration tools, printer and mapped-drive management, a network overlay, hosted domain features, a BitLocker vault, ticketing, reports, and white-label workspaces. A REST API, webhooks, and Model Context Protocol (MCP) support automation and connected workflows. A free plan covers one machine with up to 12 hours of remote use daily; paid endpoint plans are billed monthly, with per-endpoint rates that decrease at higher endpoint counts.
GenticFlow:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Optanik:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GenticFlow:

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
Optanik:

Audience

MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
GenticFlow:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Optanik:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
GenticFlow:

API

Offers API Supported
Optanik:

API

Offers API Supported
GenticFlow:

Screenshots and Videos

Optanik:

Screenshots and Videos

GenticFlow:

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported
Optanik:

Pricing

$2/endpoint/month
The free plan covers one machine and up to 12 hours of remote use per day, with no credit card. Paid plans are $2.00 per endpoint per month, billed monthly in USD. Rates are $1.75 per endpoint per month for 5,001–9,999 endpoints and $1.50 for 10,000 or more. Technicians are not billed.
Free Version Supported
Free Trial Not Supported
GenticFlow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Optanik:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GenticFlow:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Optanik:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
GenticFlow:

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
Optanik:

Company Information

Optanik
Founded: 2026
United States
optanik.com
GenticFlow:

Alternatives

Nizlo

Nizlo

Cloud 84 Holdings
Optanik:

Alternatives

No Alternatives
GenticFlow:
Splashtop Autonomous Endpoint Management

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Splashtop
4.7 out of 5 stars
GenticFlow:
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Splashtop Remote Support

Splashtop
4.8 out of 5 stars
GenticFlow:
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4.7 out of 5 stars
GenticFlow:
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Action1

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Optanik:
GenticFlow:

Categories

RMM Supported
Optanik:

Categories

Patch Management Supported
Remote Desktop Supported
RMM Supported
GenticFlow:

Integrations

Model Context Protocol (MCP) Supported
Autotask PSA Supported
Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
Google Workspace Supported
HaloPSA Supported
Jira Service Management Supported
Microsoft Entra ID Supported
Okta Supported
SentinelOne Singularity Supported
ServiceNow Supported
TOPdesk Supported
Zendesk Supported
Optanik:

Integrations

Model Context Protocol (MCP) Supported
Autotask PSA Not Supported
Bitdefender GravityZone Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Jira Service Management Not Supported
Microsoft Entra ID Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
ServiceNow Not Supported
TOPdesk Not Supported
Zendesk Not Supported
GenticFlow:
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Claim GenticFlow and update features and information
Optanik:
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