GenticFlowGenticFlow Ltd.
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Kaseya VSAKaseya
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Related Products
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About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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About
Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Audience
MSPs and IT professionals
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Company InformationKaseya
Founded: 2000
United States
www.kaseya.com/products/rmm-software/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
Application Development Features
Access Controls/Permissions
Supported
Code Assistance
Not Supported
Code Refactoring
Supported
Collaboration Tools
Supported
Compatibility Testing
Supported
Data Modeling
Supported
Debugging
Not Supported
Deployment Management
Supported
Graphical User Interface
Not Supported
Mobile Development
Not Supported
No-Code
Not Supported
Reporting/Analytics
Supported
Software Development
Supported
Source Control
Supported
Testing Management
Not Supported
Version Control
Supported
Web App Development
Supported
Data Center Management Features
Audit Trail
Supported
Behavior-Based Acceleration
Not Supported
Cross Reference System
Supported
Device Auto Discovery
Supported
Diagnostic Testing
Supported
Import / Export Data
Supported
JCL Management
Not Supported
Multi-Platform
Supported
Multi-User
Supported
Power Management
Supported
Sarbanes-Oxley Compliance
Not Supported
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Not Supported
Depreciation Management
Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Supported
IT Management Features
Capacity Monitoring
Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Not Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Not Supported
MSP Features
Backup Management
Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Not Supported
Patch Management Features
Alerts/Notifications
Supported
Automatic Approval
Supported
Automatic Patch Deployment
Supported
Automatic Scans
Supported
Compliance Management
Not Supported
Custom Patches
Supported
Dashboard
Not Supported
Network Wide Management
Supported
Patch Prioritization
Not Supported
Patch Testing
Supported
Remote Access/Control
Not Supported
Vulnerability Scanning
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Not Supported
Session Transfer
Not Supported
Surveys & Feedback
Supported
System Monitoring Features
Alerts / Notifications
Supported
Antivirus Management
Not Supported
Data Backup / Recovery
Supported
Device Monitoring
Supported
Inventory Management
Supported
Patch Management
Supported
Policy-based Automation
Supported
Remote Monitoring
Not Supported
Reporting / Analytics
Supported
Risk Analysis
Supported
Server Monitoring
Supported
Service Configuration Management
Supported
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Integrations
Autotask PSA
Supported
Zendesk
Supported
Acronis Automation
Not Supported
BrightGauge
Not Supported
Exclaimer
Not Supported
Freshservice
Supported
IT Glue
Not Supported
Jira
Not Supported
Jira Service Management
Supported
Jira Work Management
Not Supported
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Integrations
Autotask PSA
Supported
Zendesk
Supported
Acronis Automation
Supported
BrightGauge
Supported
Exclaimer
Supported
Freshservice
Not Supported
IT Glue
Supported
Jira
Supported
Jira Service Management
Not Supported
Jira Work Management
Supported
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