Gemvision vs. Help Lightning Comparison


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About Discover the features that power the new standard for team communication. After signing up, all basic features can be used on iOS, Android, and desktop devices. In addition, Gemvision is compatible with many currently available smart glasses that run on Android. Are you ready for more? Real-time augmented instructions, live on-screen drawing, or screencasting with colleagues. Let's finish every job you start. Watch with multiple viewers through the eyes of the person wearing the smart glasses, set up a conference call with multiple users, or use this feature for your own specific needs involving multiple users working together, using all the augmented in-call functionalities. Call someone that is not a member of your organization. You can still use every augmented call feature of the platform. Create a link in a few steps, and share it through mail or even Whatsapp. This feature allows you to quickly connect to people that do not need to be in your environment.	About Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Professionals and enterprises seeking a solution to streamline their workforce, improve team communication and optimize their services	Audience Field Service, Call Center, Contact Center, Manufacturing
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €100 per month Free Version Not Supported Free Trial Supported	Pricing $75,000 per year We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Help Lightning has an instant live chat, which many customers use for contacting the management. Two, Help Lightning has no complexity; therefore, suitable for even people with less IT skills. The design that Help Lightning has is friendly and colorful. Cons I have screened Help Lightning and no flaw or operational mistake I have discovered. The purpose for this program is attained ASAP.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Gemvision Netherlands www.gemvision.io/features/	Company Information Help Lightning Founded: 2016 United States helplightning.com
Alternatives Acty ICONA SRL	Alternatives VSight Remote VSight
Glartek	AR Genie
Upskill Skylight Upskill	Blitzz Blitzz Remote Support
Plutomen Connect Plutomen Technologies	TechSee
AUGmentecture View All	Glartek View All
Categories AR Remote Collaboration Supported	Categories AR Remote Collaboration Supported AR Training Supported Augmented Reality Supported Collaboration Supported Industrial AR Supported Remote Support Supported Remote Video Support Supported Remote Work Supported
	Show More Features Augmented Reality Features 3D Objects Not Supported 3D Product Visualization Not Supported Application Development Not Supported Content Creation Supported Cross-Device Publishing Supported Drag & Drop Not Supported For Mapping Not Supported For Sales Supported For Training / Education Supported Object Recognition Not Supported Simulation Not Supported Usage Tracking / Analytics Supported Virtual Reality Not Supported Collaboration Features Brainstorming Supported Calendar Management Not Supported Chat / Messaging Not Supported Contact Management Not Supported Content Management Not Supported Document Management Supported Project Management Not Supported Real Time Editing Not Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Remote Support Features Diagnostic Tools Supported File Transfer Not Supported Live Chat Not Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Not Supported Meeting Management Not Supported Project Management Not Supported Remote Access Not Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Not Supported
Integrations Genesys Cloud CX Not Supported IFS Field Service Management Not Supported Salesforce Not Supported	Integrations Genesys Cloud CX Supported IFS Field Service Management Supported Salesforce Supported View All 3 Integrations
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