Secova DEMS

Secova DEMS

Secova
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About

Garner delivers a data-driven platform that enables individuals, employers, and health plans to identify top-performing medical providers by leveraging one of the largest claims databases in the U.S., over 60 billion records covering more than 320 million patients. It uses more than 500 specialty-specific quality and efficiency metrics to analyze provider performance and diagnose outcomes, and a verified directory powered by AI that achieves approximately 92% accuracy for provider phone, address, and appointment-availability information. Providers flagged as “Top Providers” meet rigorous criteria, including evidence-based treatment, minimized unnecessary procedures, and efficient cost structures. Members can use a mobile app and concierge service to locate in-network Top Providers with available appointments, and when eligible, have certain out-of-pocket costs reimbursed for services rendered by these providers.

About

Dependent Eligibility Management Service Secova’s Dependent Eligibility Verification Audit handles verifications with sensitivity, ensuring employees understand exactly why a dependent may be ineligible and explaining the process every step of the way, which helps maintain employee goodwill. Features: - Reduce compliance risk under ERISA &DOL guidelines - Guaranteed Organization Savings of 6-10% after audit cost - Our competitors hold the SSAE-18 Type II certification only. Secova takes a step further, with an ISO – 27001 credential. - Live-answer call centres with IVR and 24x7capabilities. Our Participant Advocacy Services and Multi-lingual support ensure access to assistance. - We treat every client as a unique entity by designing, branding, and implementing customized solutions as per company culture - Our vast experience includes clients with audit populations ranging from 1,000 to over 180,000 dependents.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Employers, health plans and care-navigation teams interested in a tool to steer members toward high-quality, cost-efficient providers and improve referral decision-making

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The software is very easy to use and the customer service supports the customers throughout the whole process.
  • Easy and most comfortable platform to work on i loved the experience to work on this platform.
  • Ease of use; set up; great customer service vey helpful. Cost effective solution and for employers hidden cost.
  • It's been 32 years, Secova is providing the Dependents Eligibility Audit and it has resulted in streamlining the Benefits.

Cons

  • No issues faced so far. Very happy with the services.
  • N/A. See above. Perfect solution for our needs. Very happy.
  • N/A. See above. Perfect solution for our needs. Very happy.
  • No issues faced so far from Secova. Keep it up!!!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Garner
United States
www.getgarner.com

Company Information

Secova
Founded: 1989
USA
secova.com

Alternatives

Alternatives

BeneLink

BeneLink

Servarus Systems
Oliver Benefits Administration

Oliver Benefits Administration

Oliver Benefits Administration Software

Categories

Categories

Benefits Administration Features

Claims Management Supported
COBRA Administration Supported
Deduction Management Not Supported
Disability Insurance Administration Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Not Supported
FMLA Administration Supported
For Brokers Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Supported
HIPAA Compliant Supported
Life Insurance Administration Supported
Online Benefits Enrollment Supported
Premium Billing Not Supported
Provider Management Not Supported
Retiree Administration Supported
Retirement Plan Management Supported

Integrations

No info available.

Integrations

No info available.
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