Identifix

Identifix

Solera, Inc
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About

Garage360 is a cloud-based auto repair shop management software designed to modernize and streamline operations for independent auto repair shops, garages, and service centers. The platform helps shop owners and technicians manage every aspect of their business from one intuitive dashboard—covering appointments, service tickets, invoicing, inventory, customer communication, and advanced reporting. Built with scalability and ease of use in mind, Garage360 empowers small and mid-sized automotive repair shops to operate with the same efficiency and professionalism as large dealership networks. Its modular design allows workshops to adopt the features they need—such as digital vehicle inspections, canned jobs, labor tracking, and integrated payments—while keeping the system lightweight and fast. Garage360 integrates seamlessly with leading automotive data providers, diagnostic tools, and parts suppliers, ensuring that technicians have OEM-level repair procedures, accurate labor times

About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shop, mechanics, automotive

Audience

Auto Repair, Auto Service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • User-friendly interface and easy navigation All-in-one management for jobs, customers, inventory, and accounting Saves time and reduces manual errors Strong reporting and workflow tracking Responsive and helpful support team
  • Streamlined Workflow: Helps garages handle appointments, repairs, and billing all in one place. Clear Visibility: The dashboard gives a complete view of ongoing and upcoming tasks, which keeps operations organized. Customer Engagement: Built-in reminders and service history improve client satisfaction and loyalty. Reliable Updates: The system is regularly improved with new features and fixes.

Cons

  • Some features may require a learning curve for new users Limited customization options in certain areas Occasional performance improvements could enhance the experience
  • Limited Language Options: Adding more languages would make it easier for international users. Design Consistency: Some areas could benefit from a more modern interface. Feature Depth: Advanced businesses may want more detailed analytics and automation.

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Garage360
Founded: 2024
United States
garage360.io

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com

Alternatives

Alternatives

Daedalus Shop

Daedalus Shop

Daedalus Systems LLC
GarageAdministrator

GarageAdministrator

Atlas Data Systems
BayNerve

BayNerve

Gearbox Technologies LLC

Categories

Auto Body Supported
Auto Repair Supported
Automotive CRM Supported
Heavy-Duty Repair Supported

Categories

Auto Dealer Supported
Auto Repair Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Integrations

Brooke.ai Not Supported
QuickBooks Online Supported
Twilio Supported

Integrations

Brooke.ai Supported
QuickBooks Online Not Supported
Twilio Not Supported
Claim Garage360 and update features and information
Claim Garage360 and update features and information
Claim Identifix and update features and information
Claim Identifix and update features and information