Zurmo

Zurmo

EspoCRM
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About

Accelerate worker performance and digital innovation with GamEffective, a next-generation enteprise gamification software. GamEffective users the principles of behavioral psychology, motivation and gamification to support sales, customer service, social collaboration and employee Learning. With GamEffective, employees can easily see their targets, benchmarks, and achievements. The platform also includes advanced gamification features such as narratives, engagement automation, and more.

About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-size businesses and large enterprises

Audience

Companies searching for a customer relationship management system solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!
  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

Cons

  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.
  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GamEffective
Israel
gameffective.com

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

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Categories

Categories

CRM

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Gamification Features

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Confluence
Gmail
Google Analytics
Google Workspace
InterServer
Microsoft Outlook
Microsoft SharePoint
Oracle CRM On Demand
SAP Business One
Salesforce
Zendesk

Integrations

Confluence
Gmail
Google Analytics
Google Workspace
InterServer
Microsoft Outlook
Microsoft SharePoint
Oracle CRM On Demand
SAP Business One
Salesforce
Zendesk
Claim GamEffective and update features and information
Claim GamEffective and update features and information
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Claim Zurmo and update features and information