Zurmo

Zurmo

EspoCRM
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About

Accelerate worker performance and digital innovation with GamEffective, a next-generation enteprise gamification software. GamEffective users the principles of behavioral psychology, motivation and gamification to support sales, customer service, social collaboration and employee Learning. With GamEffective, employees can easily see their targets, benchmarks, and achievements. The platform also includes advanced gamification features such as narratives, engagement automation, and more.

About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-size businesses and large enterprises

Audience

Companies searching for a customer relationship management system solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$8 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!
  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

Cons

  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.
  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

GamEffective
Israel
gameffective.com

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

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Categories

Gamification Supported

Categories

CRM Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Gamification Features

Badge Management Supported
Collaboration Tools Supported
Contest Management Supported
Feedback Management Supported
For Call Centers Supported
For Developers Supported
For Education Supported
For Onboarding Supported
For Sales Supported
Goal Setting / Tracking Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Integrations

Confluence Supported
Gmail Not Supported
Google Analytics Not Supported
Google Workspace Not Supported
InterServer Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Supported
Oracle CRM On Demand Supported
SAP Business One Supported
Salesforce Supported
Zendesk Supported

Integrations

Confluence Not Supported
Gmail Supported
Google Analytics Supported
Google Workspace Supported
InterServer Supported
Microsoft Outlook Supported
Microsoft SharePoint Not Supported
Oracle CRM On Demand Not Supported
SAP Business One Not Supported
Salesforce Not Supported
Zendesk Not Supported
Claim GamEffective and update features and information
Claim GamEffective and update features and information
Claim Zurmo and update features and information
Claim Zurmo and update features and information