GREYHOUND CRMGREYHOUND
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Related Products
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About
Fast reaction times, the right answer at the push of a button and with a complete overview of all customer communication and associated orders, finally make safe decisions. This is how customer service rocks and is part of your success. And that's exactly why we designed GREYHOUND in such a way that you can easily keep track of overcrowded inboxes and meet all the needs of your customers. Simplify communication between you, your colleagues and your customers. Across all channels, without barriers, and with full transparency. Whether inquiries via the contact form, via the marketplace or in a classic way by e-mail, fax, telephone, chat, or instant messenger, everything to do with communication between you and your customers ends up on a central platform to which all colleagues have access depending on their rights. From anywhere in the world. Each employee should know what the other is doing, but not lose focus on their area of expertise.
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About
Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses searching for a solution to improve their customer service
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Audience
Companies and businesses seeking a solution to improve their customer service
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGREYHOUND
Germany
greyhound-software.com/kundenservice-software-crm
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Company InformationKundo
Sweden
kundo.se
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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