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About

Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!

About

SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi Location Businesses, SEO / SEA agencies and marketing freelancers

Audience

Local service and retail businesses seeking an AI-driven “all-in-one” CXM solution to automate communications, boost online presence, manage reviews and leads, and streamline payments.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per listing per month
Pay per location per month - always full functionalities - content, reputation and AI integrations. Only citation are an optional extra.
Free Version Not Supported
Free Trial Supported

Pricing

$300 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • GMBapi.com is my favorite tool for managing multiple location's posting tasks with efficiency and monitoring overall health of Google Business Profiles. Price value ratio is very positive. The Review and Reputation management are superb. Posting can be scheduled as needed.
  • - Price quality ration - UX simplicity - Supreme service - Amazing performance management - Keyword data - A/B testing

Cons

  • I have not found anything I do not like yet. Very user friendly interface.
  • - limited citation options - this tool offers limited options

Pros & Cons from Real Users

Pros

  • What I like most is having our customer conversations in one unified inbox. Webchat inquiries are easy to track, and our team can see the conversation history before responding. It saves us from switching between multiple tools and makes follow-ups much more organized. The AI also helps handle initial inquiries and collect information before a team member takes over.
  • I like having customer conversations, follow-ups, and communication history in one place. It makes it easier for our team to see what was discussed and continue the conversation without asking customers to repeat themselves. The AI tools are also helpful when we need to respond quickly.
  • SalesCaptain makes it easier to keep track of customer conversations, follow-ups, and missed opportunities in one place. I like that the team can see the previous conversation before reaching out, so customers don’t have to repeat themselves. The AI also helps respond quickly when the team is busy, which has made our follow-up process more consistent.
  • The main thing I like is having customer calls and messages in one place. It makes it easier to look back at previous conversations and understand what was discussed, especially when someone else on the team needs to take over. I also find the automation helpful for handling some of the routine follow-ups and basic customer questions.
  • SalesCaptain helps keep customer conversations, calls, and follow-ups organized in one place. I like being able to see the conversation history before responding, especially when another team member has already spoken with the customer. The automation is also useful for handling routine interactions and follow-ups without everything needing to be done manually. The system gives us a better idea of what has been handled and what still needs attention.

Cons

  • Some of the more advanced features can take time to understand and configure, especially when setting up customized workflows. A simpler onboarding experience would make it easier for new users to get started.
  • There are quite a few features and settings, so it takes a little time to get everything configured and learn the best way to use the platform for your workflow.
  • There is a bit of a learning curve at the beginning, especially when setting up workflows and getting everything organized the way you want. It takes some time to get used to all the available options.
  • There are quite a few settings and options, so getting everything configured correctly can take some time. Some features also require a little trial and error before you get the workflow working exactly how you want it.
  • The platform has quite a few settings and options, so the initial setup can take some time. Some workflows require a little trial and error before they work exactly the way you want. I’d also like to see some of the more advanced features made easier to understand for new users.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

GMBapi.com
Founded: 2020
Netherlands
gmbapi.com

Company Information

SalesCaptain
Founded: 2020
United States
salescaptain.com

Alternatives

Alternatives

ReviewPro

ReviewPro

Review Rank

Categories

Brand Management Supported
GIS Supported
Local SEO Supported
Marketing Planning Supported
Review Management Supported
SaaS Management Supported
Store Locator Supported

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

SaaS Management Features

License Management Not Supported
Onboarding Supported
Renewal Management Not Supported
SaaS Operations Management Not Supported
Shadow IT Detection Not Supported
Spend Management Not Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Not Supported

Integrations

Bing Maps Supported
ChatGPT Supported
Facebook Supported
Google Business Profile Supported
Google Maps Supported
Google Voice Supported
HERE Supported
Instagram Supported
OpenAI Supported
Tripadvisor Supported
Waze Supported
Yelp Supported

Integrations

Bing Maps Not Supported
ChatGPT Not Supported
Facebook Not Supported
Google Business Profile Not Supported
Google Maps Not Supported
Google Voice Not Supported
HERE Not Supported
Instagram Not Supported
OpenAI Not Supported
Tripadvisor Not Supported
Waze Not Supported
Yelp Not Supported
Claim GMBapi.com and update features and information
Claim GMBapi.com and update features and information
Claim SalesCaptain and update features and information
Claim SalesCaptain and update features and information