UniAgentConsilium Software
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Related Products
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About
Liberate engineering teams from managing notification infrastructure. Empower product teams to manage notification workflows. Manage templates across all channels using a centralized interface. Get AI insights on omni-channel messaging that can directly impact engagement. Manage workflows and providers without touching the codebase. Send high-volume notifications without scaling issues. Collaborate and manage channel-wise templates for each communication in one place. Ensure 100% deliverability with smart routing flows and failover protocols. Manage your integrations, templates, routes & workflows in one place. Get real-time analytics, reports, and insights out of the box. Fyno delivers value across your organization. Fyno consolidates logs from all your channels and vendors. No need for logging into multiple platforms for data. Deploy a notification center in your applications with Fyno's in-app SDK, and customize it as per your app design.
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About
Enterprises are proactively working towards enhancing their Customer Experience strategy to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle. The end goal is to optimize interactions from the customer's perspective and, as a result, foster customer loyalty. As customer care evolves to multiple channels like web chat, SMS, and social media —there’s a need to offer a seamless and consistent experience to customers across all the channels. Consilium customer experience management (CEM) solution - UniAgent™ offers you the right environment to efficiently manage each interaction and seamlessly deliver an Omni-channel experience to your customers. UniAgent™ lets you select the right channel at the right time, applying all relevant information and context to deliver a unique and personalized experience across the customer’s entire journey.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations and companies wanting a tool to manage their integrations, templates, and workflows
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Audience
Enterprises in search of a CRM-CTI solution to optimize their customer experience and customer engagement across all touchpoints
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$249 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFyno
Founded: 2022
India
www.fyno.io
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Company InformationConsilium Software
Founded: 2007
Singapore
consiliuminc.com/product/UniAgent-crm-cti-connector
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Alternatives |
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Categories |
Categories |
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Integrations
CA Service Desk Manager
Calabrio Call Recording
Discord
Exotel
Facebook
Gmail
Kaleyra
Karix
Meta AI
Microsoft Dynamics 365
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