UniAgent

UniAgent

Consilium Software
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About

Liberate engineering teams from managing notification infrastructure. Empower product teams to manage notification workflows. Manage templates across all channels using a centralized interface. Get AI insights on omni-channel messaging that can directly impact engagement. Manage workflows and providers without touching the codebase. Send high-volume notifications without scaling issues. Collaborate and manage channel-wise templates for each communication in one place. Ensure 100% deliverability with smart routing flows and failover protocols. Manage your integrations, templates, routes & workflows in one place. Get real-time analytics, reports, and insights out of the box. Fyno delivers value across your organization. Fyno consolidates logs from all your channels and vendors. No need for logging into multiple platforms for data. Deploy a notification center in your applications with Fyno's in-app SDK, and customize it as per your app design.

About

Enterprises are proactively working towards enhancing their Customer Experience strategy to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle. The end goal is to optimize interactions from the customer's perspective and, as a result, foster customer loyalty. As customer care evolves to multiple channels like web chat, SMS, and social media —there’s a need to offer a seamless and consistent experience to customers across all the channels. Consilium customer experience management (CEM) solution - UniAgent™ offers you the right environment to efficiently manage each interaction and seamlessly deliver an Omni-channel experience to your customers. UniAgent™ lets you select the right channel at the right time, applying all relevant information and context to deliver a unique and personalized experience across the customer’s entire journey.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations and companies wanting a tool to manage their integrations, templates, and workflows

Audience

Enterprises in search of a CRM-CTI solution to optimize their customer experience and customer engagement across all touchpoints

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$249 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fyno
Founded: 2022
India
www.fyno.io

Company Information

Consilium Software
Founded: 2007
Singapore
consiliuminc.com/product/UniAgent-crm-cti-connector

Alternatives

Alternatives

KONDESK

KONDESK

KONZE Enterprise Pty Ltd
Cloudphoney

Cloudphoney

ITECHDOMAIN.COM

Categories

Categories

Integrations

CA Service Desk Manager
Calabrio Call Recording
Discord
Exotel
Facebook
Gmail
Kaleyra
Karix
Meta AI
Microsoft Dynamics 365
Microsoft Teams
Oracle Siebel CRM
Plivo
SAP Commerce Cloud
ServiceNow
Slack
Twilio
X (Twitter)
eGain Chat

Integrations

CA Service Desk Manager
Calabrio Call Recording
Discord
Exotel
Facebook
Gmail
Kaleyra
Karix
Meta AI
Microsoft Dynamics 365
Microsoft Teams
Oracle Siebel CRM
Plivo
SAP Commerce Cloud
ServiceNow
Slack
Twilio
X (Twitter)
eGain Chat
Claim Fyno and update features and information
Claim Fyno and update features and information
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Claim UniAgent and update features and information