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About

Hundreds of best practices, carefully curated industry-standard components and battle-tested infrastructure. Maintained by a team that knows the mobile ecosystem inside-out. The Fuse Platform is built on React Native and pedantic TypeScript - giving native iOS and Android apps with a shared code base. The Fuse Platform consists of components that have already been tested and proven in numerous other projects, drastically reducing the risk of bugs as well as shortening the overall development time. This does not sacrifice customizability. Whenever needed, custom UI/UX components can be added for each brand’s unique touch.

About

Use FuseDesk to interact with incoming leads. Automate onboarding of new clients. Templates and workflow automation free your agents to spend time where it matters. Templates speed up and personalize your support. Populate them with merge fields from the contact record. FuseDesk connects with your favorite CRM. Infusionsoft by Keap, ActiveCampaign, and more. Ask about our powerful, simple integrations! Focus on your customers, not your software. Try FuseDesk absolutely free. No credit cards. No time limit. No obligations. You’re going to love FuseDesk, the new way to helpdesk.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes seeking for a powerful Application Development solution

Audience

Help Desk solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fuse
Founded: 2012
Norway
www.fuse.no/platform

Company Information

FuseDesk
Founded: 2009
United States
www.fusedesk.com

Alternatives

Alternatives

Halosys

Halosys

Sonata Software
HelpDesk

HelpDesk

HelpDesk.com
Magic xpa

Magic xpa

Magic Software

Categories

Mobility Supported

Categories

Help Desk Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Not Supported
Deployment Management Supported
Graphical User Interface Supported
Mobile Development Not Supported
No-Code Supported
Reporting/Analytics Supported
Software Development Not Supported
Source Control Supported
Testing Management Not Supported
Version Control Not Supported
Web App Development Not Supported

Mobility Features

App Management Supported
Barcode Scanning Not Supported
Compliance Management Not Supported
Content Management Supported
Data Collection Not Supported
Data Management Not Supported
File Management Not Supported
Forms Automation Not Supported
Mobile Messaging Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

AccessAlly Not Supported
ActiveCampaign Not Supported
Anders Pink Supported
Avantis Supported
Bitget Wallet Supported
Catapult Spyglass Supported
Facebook Not Supported
Foodetective Supported
Keap Not Supported
Kryptos Supported
Orion Terminal Supported
Parsec Supported
Slack Not Supported
Stackreaction Not Supported

Integrations

AccessAlly Supported
ActiveCampaign Supported
Anders Pink Not Supported
Avantis Not Supported
Bitget Wallet Not Supported
Catapult Spyglass Not Supported
Facebook Supported
Foodetective Not Supported
Keap Supported
Kryptos Not Supported
Orion Terminal Not Supported
Parsec Not Supported
Slack Supported
Stackreaction Supported
Claim Fuse and update features and information
Claim Fuse and update features and information
Claim FuseDesk and update features and information
Claim FuseDesk and update features and information