Text

Text

Text Inc.
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About

Deploying Further helps you start the sales process sooner by engaging the traffic coming to your own website, rather than waiting on the prospect to fill out a form or call you. The Further team can have your communities up and running in as little as two weeks. With one simple script, our solutions will start improving your sales experience. We believe in our solutions so much, we'll let you experience it for free. Our free trial allows your communities to feel the power of AI assistants automating the manual tasks that are used to bottleneck your path to revenue. Our messaging assistant automates initial contact and follow-up with your leads to be sure there's no lag time in your outreach. Our virtual sales assistant proactively engages your website traffic to create conversations that lead to more qualified leads.

About

Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a platform to automate conversations with senior living prospects

Audience

Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$25 per month
AI agents
AI agents resolutions
Reply resolutions
AI text editing
10,000+ API calls
Live visitors tracking
Custom Skills
MCP server
AI Copilot
Chat topic insights
Tag suggestions
Ticket and chat summary
Team canned responses
Workflows & campaigns
Advanced widget customization
Advanced reporting
Chat history
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like the AI-related features; they work much better than those in the products I've had a chance to test. I'm particularly impressed with the agent features and the excellent live chat. The application is easy to install and configure.

Cons

  • Price could be a bit lower. On the other hand every single tool on the market is more expensive now.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Further
United States
www.talkfurther.com

Company Information

Text Inc.
Founded: 2002
United States
www.text.com

Alternatives

Conferbot

Conferbot

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Alternatives

Leadfire

Leadfire

Leadfire Digital Limited

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Aline
BigCommerce
ECP
Ecwid
Facebook Messenger
Gmail
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress

Integrations

Aline
BigCommerce
ECP
Ecwid
Facebook Messenger
Gmail
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress
Claim Further and update features and information
Claim Further and update features and information
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Claim Text and update features and information