Funeral Buddy

Funeral Buddy

CTV Software
eFD

eFD

Seker Tech
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+

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About

FuneralBuddy is case management software purpose-built for Australian and New Zealand funeral homes, mortuaries and crematoriums. Most funeral software sold in Australia is built for the American market and stops short at the paperwork that matters locally. FuneralBuddy is built here. Electronic death registration is native to every case, with state-specific validation for NSW, VIC, QLD, SA, WA, TAS and NZ — lodgement errors are caught before they reach the registry, not after. The platform covers the full lifecycle: case whiteboard, first call wizard with transfer authority, arrangement wizard with compliant itemised quoting, BDM lodgement and certificate ordering, a branded family portal with e-sign and photo sharing, mortuary records with QR tagging, crematorium operations with trade billing, rostering and fleet, invoicing with Stripe and Xero/MYOB sync, purchasing and inventory, aftercare, and a report builder. Pricing is a monthly base plus a flat per-case fee. No setup fee.

About

In a world that demands more and more in ever shorter periods of time, eFD from Seker is designed to give Funeral Directors more time to care. Our complete funeral administration and management software combines automated processes, intelligent learning and industry expertise to reduce the burden of administration whilst ensuring consistent quality of presentation and product. From first call to aftercare – eFD is the natural choice for independent Funeral Directors. eFD provides comprehensive funeral management. From first call to follow up call, it utilises an intuitive assistant to make managing the funeral easier. Customer choice is paramount to quality funeral services, but ever increasing numbers of suppliers can lead to confusion and errors in finance administration. Time is a Funeral Director’s most precious resource. Managing communication with clients is a critical function for any funeral director. eFD coordinates aftercare activity for funeral and non-funeral actions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Funeral homes, mortuaries, and crematoriums in Australia and New Zealand

Audience

Funeral Directors

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Each plan is a monthly base fee plus a flat per-case fee — Starter $99/mo + $18/case, Professional $149/mo + $15/case, Enterprise $299/mo + $12/case. Cases are billed in arrears, so you only pay for cases you actually managed. No setup fee, no lock-in contract, and Enterprise has no per-user charge. 14-day free trial, no credit card. All prices AUD.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • - Centralises personal information to be able to easily populate all required documentation. - Creates a streamlined process to be able to work through a whole funeral arrangement. - Easily customised products and services, along with prices, information and images to make selections easy. - Prompts where required information is missing and takes you directly to the source to complete. - Signing of documents remotely via secure link, or in person on tablet. - Family can complete personal information prior to meeting with Funeral Director. - Links directly to our government registration system, along with accounting software and email server. - Fast and clear responses from help desk when required. Regular system updates. - Easy to use on desktop, tablet and mobile device.
  • Support team are very responsive. Does all you need effectively and efficiently to manage a Funeral Home.
  • The ease of entering each client data on one occasion and Funeral Buddy manipulates the data to reproduce all the forms required for the industry. The ability to interact with the Registry of Births, Deaths & Marriages definitely makes this a lot easier and the ability to apply for a certificate from their office is only the click of a button. Once the invoice draft is prepared it will allow for printing or emailing directly to the customer for faster communication. Funeral Buddy then connects with the accounting system and allows for easy reporting to the Australian Tax Office. Support is quick and efficient too when needed.

Cons

  • - As a national program and the regulations for each state vary slightly, there are sections of information we don't require, though it is easy to skip over these.
  • Some sections are not relevant to our state therefore not used by our team
  • It takes a few case files to get used to where certain things are in the system when data is required to be extracted but once the navigation is learned, it has become easier.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CTV Software
Founded: 2017
Australia
www.funeralbuddy.com.au

Company Information

Seker Tech
Founded: 2019
United Kingdom
seker.co.uk

Alternatives

Alternatives

Osiris

Osiris

Funeral Directors Resource
The Professional Programs

The Professional Programs

Association Computer Services
fdPOWER

fdPOWER

Intersoft Systems
FDMS Network

FDMS Network

Aldor Solutions

Categories

Funeral Home Supported

Categories

Funeral Home Supported

Funeral Home Features

Cemetery Management Not Supported
Cremation Management Supported
Financial Reporting Supported
Funeral Ledger Supported
Lot Management Not Supported
Merchandising Not Supported
Pre-Need Management Supported
Routing Not Supported

Integrations

Xero Supported
AWS App2Container Supported
MYOB Supported
Stripe Supported
Telnyx Supported

Integrations

Xero Supported
AWS App2Container Not Supported
MYOB Not Supported
Stripe Not Supported
Telnyx Not Supported
Claim Funeral Buddy and update features and information
Claim Funeral Buddy and update features and information
Claim eFD and update features and information
Claim eFD and update features and information