Fullcast PerformanceFullcast
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Related Products
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About
Fullcast Performance is an AI-powered business intelligence platform designed to deliver accurate pipeline insights, coaching intelligence, and performance analytics for revenue teams. It connects seamlessly with CRM systems and data tools like Salesforce, HubSpot, and Microsoft 365 to create a unified source of truth. The platform helps managers identify performance gaps, coach sales reps effectively, and improve pipeline efficiency. Fullcast Performance enables teams to move from manual reporting to data-driven decision-making and strategic coaching.
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About
The VoiceOps Coaching Enablement Platform unlocks the value of call center sales and collections conversations by making coaches more effective. It is built upon the Behavior Change Cycle methodology — helping coaches measure key behaviors, snap right to the most coachable moments in each call, build trust with reps through frequent and objective coaching, and drive better customer conversations.
It’s a win-win-win: Call center reps get more from coaches, companies get more from their reps, and customers get more value from every call experience.
VoiceOps has made data quality a priority as the foundation for true coaching enablement. The company has invested significant expertise and resources to create a technical data operation that serves industry-leading data quality. VoiceOps has amassed hundreds of industry-specific data sets for model training. This, combined with a human-in-the-loop QA process, creates data quality that customers trust and value at a premium.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Revenue operations leaders, sales managers, and enablement teams looking to improve coaching, performance analytics, and pipeline execution through AI-driven insights
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Audience
Call center sales and collections teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFullcast
United States
www.fullcast.com/product/fullcast-performance/
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Company InformationVoiceOps
Founded: 2016
United States
voiceops.com
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Alternatives |
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Categories |
Categories |
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Sales Coaching Features
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking Features
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence Features
Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
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Integrations
Boostopia
Chorus by ZoomInfo
ClickSend
ComplianceBoard
Dropbox Dash
Fuze
Gmail
Gong
Google Calendar
Microsoft 365
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Integrations
Boostopia
Chorus by ZoomInfo
ClickSend
ComplianceBoard
Dropbox Dash
Fuze
Gmail
Gong
Google Calendar
Microsoft 365
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