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About

Fullbay is an industry-leading software solution for heavy-duty repair shops—this cloud-based app is loaded with features that will allow you to optimize your shop's operations. From easy estimate and invoice creation to service orders to inventory management, Fullbay gives you back time in your day to find a better balance in your work. Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap. Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.

About

Submitting issues is as easy as taking a photo or video of the fault with the Snapfix mobile app. Keep jobs organized by assigning work orders to the relevant person, tags and priority and share updates through instant messaging and notifications. Schedule required periodic tasks with checklists guaranteeing that inspections are carried out in a consistent and compliant manner. Or use the calendar for planned preventive maintenance ensuring uptime of valuable assets. Gain insights from the real-time dashboard on all tasks and check-in on progress and manage them to completion at the press of a button. All your data can be exported into Excel or PDF reporting when you need to show your audit trail during inspections. For planned tasks, Snapfix has a simple to use scheduler, with a calendar view, which allows you to plan and organize recurring tasks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent Heavy-Duty Repair Shops & Private Fleets

Audience

Task Management platform that helps companies manage buildings, facilities and equipment

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Fullbay provides heavy duty shop management software solutions to help companies grow their revenue by maximizing efficiency and streamlining workflow. Have our experts get you a custom quote based on your individual shop needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

$129 per location per month
Packages:

FREE TRIAL VERSION:
All Snapfix features for you to try for 7 days
$129/per location (billed annually)
Features: Unlimited Uses, Up and running in 15mins.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 5.0 / 5
design 4.7 / 5
support 3.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Fullbay is a great program but be careful when you get set up and shut of the MOTOR setting asap. They told me to wait for 60 days and I did and then shut it off and they refused to refund me the 500 dollars they charged me for it . I was very clear from the beginning I wasn't going to use it nor did I want to. So I put in my calendar the day the guy told me to cancel. Well.. nope.. Charged because support said I was TWO days to late and they couldn't do anything. Which we know is a lie . Anyone can get a refund if you talk to the right people
  • We are using FullBay across out whole organization. It has taken place of the the hand written, excel spread sheet, and accounting software we traditionally used and combined it into one neat organized software package. Our 2 biggest problems addressed were organization & paper work flow. FullBay is so well laid out that it just naturally led us to a better way of thinking.
  • I normally do not review products but feel compelled to let people know what a time and money saver Fullbay’s heavy duty truck repair software has been to our business. We have been using Fullbay for almost three years now. I am the accountant for C&W Mechanical and our sister company C&W Global. Fullbay has definitely been a game changer from an accounting perspective. In the past, due to the software we were using, geared to the “trucking” side of our business, we manually entered all of the mechanical work orders into the trucking software. We then had to export the information to a spreadsheet, import it into QuickBooks, which left a lot of room for errors. Obviously, the prior process took a lot of time, which slowed down getting invoices to our customers, which slowed down our receivables…you get the picture. Fullbay allows us to invoice our customers immediately and our accounts receivables are therefore in a MUCH better place today. We also struggled with keeping track of inventory, Fullbay has totally helped us to get and stay on top of our inventory 100%.

Cons

  • Very disappointed because the program is fantastic but their honesty and sales tactics could cost you 500-700 dollars a month if you listen to what your personal rep says.
  • We did not have access to this program when we started business in 2005.
  • Obviously not everything is all-good with anything in life. I do wish Fullbay offered the ability to do more accounting functions within their software. We currently do a web connect between Fullbay and Quick Books---quick and very smooth process….however, I would love to be able to pay our vendors directly through the Fullbay software. We would then be able to run financials and not utilize QuickBooks at all.

Pros & Cons from Real Users

Pros

  • This is an excellent app tool. I used mainly to report any maintenance issues in our hotel also housekeeping tasks to be done. Clear simple to use. Highly recommended to maintain property.
  • Its ease of use and how quickly you can add requests, amazing The customer care is the best I have ever encountered, no issue too big or small, response times to queries are brilliant.
  • The Snapfix app is simple to use, gives clear/direct messages to all our users, and is convenient and accessible anywhere or on the go to any smartphone.
  • Photo based productivity. Versatility. Ability to store documents. Visual representation is wonderful to navigate.
  • With Snapfix, I love that I am able to take a picture and get things done in a way that I'm used to -- a text and WhatsApp-esque interface that is so easy and utilizes the smart phone camera and most importantly my workflow of how I do everything in life.

Cons

  • Sometimes tasks discrepancy between android and apple users.
  • What's not to like, so easy to use, I'm lost as to finding a con.
  • The lack of font sizes and color selection for a text message, and also there is no edit option if you type a wrong message I know the developers are working on it to improve.
  • Occasionally I needed to refresh/reload or re-install the application (this was quick and easy, but still a little inconvenient).
  • The Snapfix interface is simple. Though, it can keep getting simpler and more beautiful!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Fullbay
Founded: 2013
United States
www.fullbay.com

Company Information

Snapfix
Founded: 2019
Ireland
www.snapfix.com

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Categories

Auto Repair Supported
CMMS Supported
Fleet Maintenance Supported
Heavy-Duty Repair Supported
Trucking Supported
Work Order Supported

Categories

Asset Tracking Supported
Cloud Storage Supported
CMMS Supported
Compliance Supported
Fire Inspection Supported
Inspection Supported
Work Order Supported

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Not Supported
Inspection Management Not Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Not Supported
Purchasing Supported
Reminders Not Supported
To-Do List Not Supported
Vendor Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Task Management Not Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Aviation Maintenance Features

Compliance Management Not Supported
Components Tracking Not Supported
Flight Time Tracking Not Supported
Inventory Control Supported
Labor Hours Tracking Supported
Logbook Tracking Not Supported
Maintenance Scheduling Supported
Manuals Not Supported
Service Bulletins Not Supported
Work Order Management Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Not Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Not Supported
Vehicle Information Supported
Warranty Tracking Not Supported
Work Order Management Supported

Trucking Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Not Supported
Driver Management Not Supported
Driver Settlements Not Supported
Fuel Card Management Not Supported
Fuel Management Not Supported
Load Optimization Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Quote Management Supported
Quotes/Estimates Supported
Recruiting Management Not Supported
Routing Not Supported
Scheduling Not Supported
Trip Logs Not Supported
Vehicle Management Supported
Vehicle Tracking Not Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Not Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Not Supported
Reminders Supported
To-Do List Supported
Vendor Management Not Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Not Supported
Service History Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Cloud Storage Features

Access Control Not Supported
Archiving & Retention Not Supported
Backup Not Supported
Data Migration Not Supported
Data Synchronization Not Supported
Encryption Supported
File Sharing Supported
Version Control Not Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Not Supported
Incident Management Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Not Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Not Supported
Document Retention Not Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Not Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Supported
Space Planning Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Inspection Features

Appointment Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Not Supported
Subcontractor Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Agilysys Lodging Management System Not Supported
Cenium Not Supported
Cloudbeds Not Supported
Guestline Not Supported
Hotelogix Not Supported
HubSpot Data Hub Not Supported
INNFINITY Not Supported
IQware Not Supported
Jira Not Supported
Jonas Chorum Not Supported
Maestro PMS Not Supported
QuickBooks Online Supported
RMS Cloud Not Supported
RoomKeyPMS Not Supported
SkyWare PMS Not Supported
Stayntouch PMS Not Supported
Whip Around Supported

Integrations

Agilysys Lodging Management System Supported
Cenium Supported
Cloudbeds Supported
Guestline Supported
Hotelogix Supported
HubSpot Data Hub Supported
INNFINITY Supported
IQware Supported
Jira Supported
Jonas Chorum Supported
Maestro PMS Supported
QuickBooks Online Not Supported
RMS Cloud Supported
RoomKeyPMS Supported
SkyWare PMS Supported
Stayntouch PMS Supported
Whip Around Not Supported
Claim Fullbay and update features and information
Claim Fullbay and update features and information
Claim Snapfix and update features and information
Claim Snapfix and update features and information