FreePBXSangoma Technologies
|
GTranscribeGEN
|
|||||
Related Products
|
||||||
About
The “Free” in FreePBX stands for Freedom. That’s because FreePBX, the world’s most popular open source IP PBX, gives users the tools to build a phone system tailored to their needs. Discover the power of open source communications. Take a look at all the built-in features FreePBX has to offer and start building your phone system. Transform your FreePBX install into a robust Unified Communications system with commercial modules from Sangoma and other add-ons for FreePBX. Visit the Knowledge Base on the FreePBX Wiki! Or let FreePBX experts assist with support for installing FreePBX, updating, troubleshooting, and beyond. Completely free to download and use, the power of FreePBX comes from a global community of developers who ensure it remains a high compatibility and customizable platform with all the key features needed to build a scalable business phone system on any budget.
|
About
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.
We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.
Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies interested in a completely free open source PBX system
|
Audience
GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSangoma Technologies
Founded: 1984
Canada
www.freepbx.org
|
Company InformationGEN
Founded: 1992
United Kingdom
www.gen.uk
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Transcription Features
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
|
||||||
Integrations
AWS Marketplace
Asterisk
Azure Marketplace
CRMTiger
Coeo
DID Logic
DIDforSale
Dynamics Telephony
FlyNumber
FreePBX
|
Integrations
AWS Marketplace
Asterisk
Azure Marketplace
CRMTiger
Coeo
DID Logic
DIDforSale
Dynamics Telephony
FlyNumber
FreePBX
|
|||||
|
|
|