User Interviews

User Interviews

4.0 out of 5 stars
Frank User Interviews

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Frank:

About

Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.
User Interviews:

About

Get fast access to quality participants or earn money by participating in studies. Source from our audience of over 1.5 million quality participants. Target by profession, location, demographics, or any criteria you choose. Recruit research participants in hours, not weeks. Fast, affordable, flexible. Pay only for completed sessions. Discover your single source of truth for participant management. Quickly recruit your own users with customizable tags, filters, email templates, and more. Automatically track participant research history to choose the best candidates for each study. Build your panel with CSV uploads or your customizable opt-in form. Talk to users today. Seriously, we're fast. It's free to sign up + get your first 3 recruited participants free. We connect researchers and participants. Source from a pool of more than 1.5 million participants to reach nearly any target audience.
Frank:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
User Interviews:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Frank:

Audience

Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.
User Interviews:

Audience

Companies searching for a solution to manage and improve their hiring operations
Frank:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
User Interviews:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Frank:

API

Offers API Supported
User Interviews:

API

Offers API Not Supported
Frank:

Screenshots and Videos

User Interviews:

Screenshots and Videos

Frank:

Pricing

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version Supported
Free Trial Not Supported
User Interviews:

Pricing

$20 one-time payment
Free Version Supported
Free Trial Supported
Frank:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
User Interviews:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
User Interviews:

Pros & Cons from Real Users

Pros

  • I have only been using this service for about 6 days and have already been selected for an interview!

Cons

  • It seems like a fair amount of interviews that are offered require some higher education, especially in business and technology.
Frank:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
User Interviews:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Frank:

Company Information

Frank
Founded: 2026
United States
www.hifrank.ai/
User Interviews:

Company Information

User Interviews
Founded: 2015
United States
www.userinterviews.com
Frank:

Alternatives

Listen

Listen

Listen Labs
User Interviews:

Alternatives

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User Interviews:
Frank:
User Interviews:
Frank:
Questly AI

Questly AI

Questly
User Interviews:
Frank:
User Interviews:
Frank:

Categories

AI Interviewing Supported
User Research Supported
User Interviews:

Categories

Panel Management Supported
User Research Supported
UX Supported
User Interviews:

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported
Frank:

Integrations

ChatGPT Supported
Claude Supported
Codex CLI Supported
Condens Not Supported
Cursor Supported
Gemini Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported
Optimal Workshop Not Supported
Shift Not Supported
Sprig Not Supported
User Interviews:

Integrations

ChatGPT Not Supported
Claude Not Supported
Codex CLI Not Supported
Condens Supported
Cursor Not Supported
Gemini Not Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Optimal Workshop Supported
Shift Supported
Sprig Supported
Frank:
Claim Frank and update features and information
Claim Frank and update features and information
User Interviews:
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