Related Products
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About
Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.
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About
AI-moderated interviews and instant synthesis, power smarter & faster decisions. Just outline your research objectives, and AI will generate your customized, expert-quality interview guide, free for you to edit & embed any stimuli. Just press go and let us handle the recruitment, incentives, and scheduling, so you can focus your time on the highest-impact activities. Lead your own interviews to get that firsthand customer empathy or let our AI-moderator take the reins to multiply your speed & scale. Instant, customizable & actionable project insights that tie to your research goals and update in real time, so your team can make more informed decisions in hours, not weeks. Your interview questions guide the discussion, with real-time adjustments based on participant responses. Interview moderation anytime and in any time zone. Run as many interviews as you want, all at once. Let participants interview at work, at home, or on the go.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.
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Audience
Teams interested in a solution providing AI-moderated interviews and real-time synthesis to get insights
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFrank
Founded: 2026
United States
www.hifrank.ai/
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Company InformationStrella
United States
www.strella.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
ChatGPT
Supported
Claude
Supported
Codex CLI
Supported
Cursor
Supported
Gemini
Supported
Microsoft Copilot
Supported
Model Context Protocol (MCP)
Supported
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Integrations
ChatGPT
Not Supported
Claude
Not Supported
Codex CLI
Not Supported
Cursor
Not Supported
Gemini
Not Supported
Microsoft Copilot
Not Supported
Model Context Protocol (MCP)
Not Supported
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