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About

Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.

About

MindProbe is an AI-powered research platform designed to help brands and agencies turn customer feedback into actionable insights quickly. The platform enables teams to run surveys, collect responses, and analyze data without relying on complex spreadsheets or traditional research agencies. MindProbe uses AI to automatically generate survey questions, process responses, and produce clear reports and dashboards. Businesses can use the platform for product testing, customer experience research, market analysis, and feedback collection. The system transforms raw data into ready-to-share presentations and insights that support faster decision-making. With shared workspaces and integrations, teams can collaborate on research projects without long feedback chains. By combining automation and analytics, MindProbe helps organizations move from feedback collection to strategic decisions in minutes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.

Audience

DTC brands, marketers, product teams, and agencies that need fast, AI-powered tools to collect customer feedback and generate actionable market research insights

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version Supported
Free Trial Not Supported

Pricing

$0/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Frank
Founded: 2026
United States
www.hifrank.ai/

Company Information

MindProbe
Founded: 2026
United Arab Emirates
www.mindprobe.ai/

Alternatives

Listen

Listen

Listen Labs

Alternatives

Questly AI

Questly AI

Questly
SmartInterview

SmartInterview

Pulse Partners Sàrl (SmartInterview)
Emozo

Emozo

Emozo Labs

Categories

AI Interviewing Supported
User Research Supported

Categories

Customer Feedback Supported
Survey Supported
User Research Supported

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

ChatGPT Supported
Claude Supported
Codex CLI Supported
Cursor Supported
Gemini Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Codex CLI Not Supported
Cursor Not Supported
Gemini Not Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Claim Frank and update features and information
Claim Frank and update features and information
Claim MindProbe and update features and information
Claim MindProbe and update features and information