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About

Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.

About

Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.

Audience

Businesses and companies in search of a solution to conduct qualitative customer research

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Frank
Founded: 2026
United States
www.hifrank.ai/

Company Information

Great Question
United States
greatquestion.co

Alternatives

Listen

Listen

Listen Labs

Alternatives

CMNTY Platform

CMNTY Platform

CMNTY Corporation
Questly AI

Questly AI

Questly

Categories

AI Interviewing Supported
User Research Supported

Categories

Market Research Supported
Panel Management Supported
Prototyping Supported
User Research Supported
UX Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Not Supported

Prototyping Features

Animation Not Supported
Collaboration Not Supported
Drag & Drop Not Supported
Software Prototyping Not Supported
Templates Not Supported
UI Prototyping Not Supported
Usability Testing Supported
UX Prototyping Not Supported
Version Control Not Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Integrations

Brex Not Supported
Calendly Not Supported
ChatGPT Supported
Claude Supported
Draft Not Supported
Gemini Supported
Google Not Supported
Google Calendar Not Supported
Google Meet Not Supported
HoneyBook Not Supported
Linktree Not Supported
Microsoft 365 Not Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported
Salesforce Not Supported
Segment EDI Platform Not Supported
Slack Not Supported
Tremendous Not Supported
Vero Not Supported
Zapier Not Supported

Integrations

Brex Supported
Calendly Supported
ChatGPT Not Supported
Claude Not Supported
Draft Supported
Gemini Not Supported
Google Supported
Google Calendar Supported
Google Meet Supported
HoneyBook Supported
Linktree Supported
Microsoft 365 Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Salesforce Supported
Segment EDI Platform Supported
Slack Supported
Tremendous Supported
Vero Supported
Zapier Supported
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