TrustRadius

TrustRadius

HG Insights
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+

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About

Identify intent across your website, the public web, industry content, and Foundry’s opted-in audience to provide a more meaningful view of in-market buyer behavior. Contact-level intent means your team reaches decision-makers first, without guessing or manual prospecting, for sales and marketing that resonates. Segment by score, tailor messaging that resonates and reach buyers at the optimal point along the path to purchase. Empower sales and marketing and align teams with insight into what their buyers care about. Identify and monitor buying behavior from active accounts on your website​. Engagement with our digital content, content syndication programs, and events. Conversational signals across social, blogs, job boards, and beyond for 5+ million companies​.

About

TrustRadius is a B2B technology decisioning and buyer intelligence platform that helps buyers research, compare, and evaluate business software using detailed product information and verified customer reviews. Every reviewer is verified and reviews are vetted, providing buyers with peer feedback to support technology purchasing decisions. For technology vendors, TrustRadius provides tools for collecting in-depth customer reviews, building brand preference, generating demand, and identifying in-market buyers. Its downstream intent data identifies accounts researching a vendor, its competitors, and relevant software categories, including activities such as reviewing pricing and comparing products. Vendors can activate these signals for ABM, sales prioritization, competitive campaigns, pipeline generation, upselling, and customer retention. TrustRadius also offers intent-driven leads, customer voice tools, content licensing, and GEO monitoring for measuring product visibility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for a powerful Buyer Intent solution

Audience

Business technology buyers researching and comparing software, as well as B2B technology vendors, marketing teams, demand generation teams, ABM professionals, sales organizations, RevOps teams, and customer success teams seeking customer reviews, buyer intent, customer voice, in-market leads, and AI-search visibility

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5

Pros & Cons from Real Users

Pros

  • TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.
  • Detailed review process with lots of queries Good clean website interface Lots of genuine reviews via Linked In profiles Good customer service with regular mail notifications
  • Decent User Interface. Large catalog of software reviews. Reviews are elaborated & moderated. Verified users via LinkedIn. B2B insights for buyers.
  • Not much to like. I guess the color scheme of the website is nice.

Cons

  • Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.
  • Very less review invites Too strict moderation, asks a lot of details
  • Customer service can be more responsive. Many reviews are unoriginal & often irrelevant.
  • They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Foundry
Founded: 1964
United States
foundryco.com/our-solutions/intent-data/

Company Information

HG Insights
Founded: 2012
United States
trustradius.com

Alternatives

Alternatives

G2

G2

G2.com
ActivTrak

ActivTrak

Birch Grove Software

Categories

Categories

Review Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Salesforce Supported
Axis LMS Not Supported
Clay Not Supported
Digesto Not Supported
HG Insights Not Supported
HG Insights Contextual Intelligence Platform Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Influitive Not Supported
Prodsight Not Supported
Retamo Not Supported
Reviewshake Not Supported
Salesloft Supported
Triblio Supported
Wufoo Not Supported
Xoxoday Not Supported
Zapier Not Supported

Integrations

Salesforce Supported
Axis LMS Supported
Clay Supported
Digesto Supported
HG Insights Supported
HG Insights Contextual Intelligence Platform Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Influitive Supported
Prodsight Supported
Retamo Supported
Reviewshake Supported
Salesloft Not Supported
Triblio Not Supported
Wufoo Supported
Xoxoday Supported
Zapier Supported
Claim Foundry Intent and update features and information
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