FossLookFOSS Software
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Related Products
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About
Improved customer service - all information is stored in the database, so you will never lose it, if a client needs a certain piece of information, you can find it right away, not to mention, you won't have to look endlessly through your files. Just perform a simple search and the system will find what you are looking for. Automated business processes - workflow automation allows to move document processing from one stage to another using workflow templates. History and statistics - document history and statistics are all stored on the server, so you can see who worked on the document, when they worked on it and what changes have been made to the document. Go back to the start - if something went wrong with the document, you can always go back to previous versions of it using version control feature. EDMS stores all previous versions of the document.
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About
Inserve takes the boring work off the hands of IT service providers. Finally all information in 1 place, which is easy to search. Easily register and invoice time. So better cash flow and profit. You want to be able to do your job quickly, but without mistakes. Our ticket system helps you to keep an overview and to perform actions quickly. You probably have better things to do than cut and paste texts or search endlessly through a list in search of that one email. Finally you have one place where you can put all license information, update information and manuals, as well as easily find it. You can also see through the ticket history whether there has been something wrong with that one PC, so that you can start looking for replacement. Registered hours are of vital importance to your company. But nobody likes to keep track of their hours. Inserve makes it easy for you by easily registering hours and products.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Electronic Document Management System for companies
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Audience
IT companies interested in a service desk software to manage and track information
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
€39 per user per month
billed annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationFOSS Software
Founded: 2001
United States
www.fossware.com/article/1/741410329271519
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Company InformationInserve
Founded: 2019
Netherlands
inserve.nl/
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Alternatives |
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Categories |
Categories |
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Document Management Features
Access Controls
Supported
Archiving & Retention
Supported
Collaboration Tools
Supported
Compliance Tracking
Supported
Document Archiving
Supported
Document Assembly
Supported
Document Capture
Not Supported
Document Conversion
Not Supported
Document Delivery
Supported
Document Indexing
Supported
Document Retention
Supported
Electronic Signature
Supported
Email Management
Supported
File Recovery
Supported
File Type Conversion
Supported
Forms Management
Supported
Full Text Search
Supported
Offline Access
Supported
Optical Character Recognition
Supported
Print Management
Supported
Version Control
Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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Integrations
3CX
Not Supported
Autotask PSA
Not Supported
Exact Online
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Gripp
Not Supported
OTRS
Not Supported
TOPdesk
Not Supported
Teamleader
Not Supported
Voyced
Not Supported
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Integrations
3CX
Supported
Autotask PSA
Supported
Exact Online
Supported
Freshdesk
Supported
Freshservice
Supported
Gripp
Supported
OTRS
Supported
TOPdesk
Supported
Teamleader
Supported
Voyced
Supported
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