Forwrd vs. Maroon.ai Comparison Chart

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot CRM is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot CRM includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

Jiminny helps teams improve performance and maximize revenue through conversation intelligence. Jiminny records, transcribes and analyzes conversations, giving you valuable go-to-market insights and full visibility into every deal. Every customer conversation is critical to the success of your business and the revenue you can achieve. Because deals are won or lost in individual moments. It’s more than just call recording. Harness customer interactions with AI to generate actionable insights on what is and isn’t happening. And see your business targets become a reality.

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.

HireScore delivers a customizable solution to help companies make better hiring decisions. Companies like Audi, Marathon Petroleum, Marshfield Medical, CITGO, Chevron, and NYCOA all rely on HireScore to quickly and fairly find the best people for every job. If you’re looking to intelligently automate your hiring process with state-of-the-art technology, the best industrial and organizational science, and a human touch not found in most SAS companies, HireScore can help. We build our process with the applicant in mind first, no resume requirement, no account to create, no waste your time redundancy, and no bias to knock out candidates for arbitrary or unethical reasons. There is nothing on the market like HireScore. You won’t believe what’s possible until you try it yourself.

AudioEye is cloud-based digital accessibility platform helping businesses of all sizes build inclusive and compliant websites. Specializing in speed to compliance with ADA-related digital accessibility requirements, AudioEye's technology, paired with manual audits, helps ensure that digital content is more accessible and usable for all audiences while also being WCAG-compliant. AudioEye continues to monitor for new issues with every site visitor, ensuring continued accessibility. You will get your first AudioEye Accessibility Score the moment you sign up. From then on, AudioEye continues to provide you a clear and actionable score quantifying your risk and identifying opportunities for improvement. AudioEye's patented technology tests for over 400 accessibility and compliance issues

Conventional time tracking is now history. You can do a lot more with Optimus Hive. So, it’s time to replace timesheets with your own customized automatic time tracker, which will display your real working hours and the start/end of the working day on a regular basis. Optimus Hive improves team productivity by focusing on the growth of the company. Hence, now one can easily generate productivity scores by department, activity, or user, and measure productivity levels using automatic or manual categorization. Identify the time involved in unproductive and personal tasks and block them. Thus, with such ease, you can learn which applications and websites your employees use in order to determine which are useful and which are time-consuming. You can ensure your employees are changing with your business. Eliminate the boring and repetitive tasks your employees are performing. Easy-to-use dashboard to operate, analyze, and generate reports from one place.

Critical Impact allows you to enhance and simplify your email marketing campaigns. Our tools let you effectively manage your email and SMS lists, send personalized and automated emails, along with text messages (SMS) for your marketing campaigns all at a competitive price model. Our subscriber scoring algorithms will mine your data to quickly identify those subscribers who are most likely to read your next email, consume additional emails, or make another purchase. With our easy-to-use interface, you can schedule messages to send in minutes. Select your send options all on one page, and then prevent mistakes by seeing a confirmation of all your send details. Even A/B test your email across device screens – from phones to tablets to monitors.

ZeroBounce is an email verification, scoring and deliverability platform helping businesses improve their inbox placement. The service detects email typos, nonexistent and abusive email accounts, spam traps and other risky email addresses. ZeroBounce also provides an email scoring service and a suite of deliverability tools to further enhance email inbox placement. The company operates a military-grade security infrastructure, ensuring customer data is protected at the highest levels. With more than 23 billion emails validated to date, ZeroBounce serves 325,000+ businesses in 190+ countries and adds up to 200 new clients every day. Companies using email lists validated by ZeroBounce report a 99%+ accuracy rate and maintain a good sending reputation. In 2019, ZeroBounce took no. 851 on the Inc. 5000 list of the fastest-growing private companies in the United States. In 2020, ZeroBounce rose to no. 40 on the list. In 2021, ZeroBounce was number 9 on the Inc. 5000 Regionals list.

Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust. The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour. aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis. Contact us at fraud.com to learn how we can improve your fraud defences.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.