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About

Formstep is a web-based form and customer-information collection platform for businesses that need people to provide or verify details, documents, approvals, or other responses. Teams can build branded, multilingual forms with conditional logic, file-upload and signature fields, payment and scheduling questions, then share them by public link, embed, popup, QR code, or a one-person request. Requests can be prefilled with known information, lock fields for confirmation, and send completion data back to a workflow through signed callbacks. Formstep also supports a REST API, an MCP server, n8n and Zapier request workflows, and direct connections to services such as Google Sheets, Airtable, Slack, Notion, and Cal.com. Respondents can complete forms without a Formstep account unless the form owner requires authentication. The service has a free plan with monthly usage limits and paid Pro and Business plans.

About

Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses whose workflows or AI agents need information, documents, signatures or approvals from a customer

Audience

Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month
A free plan is available. Pro is $29/month and Business is $89/month. Annual billing is also available at a discounted rate.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Formstep
Founded: 2026
Norway
formstep.io

Company Information

OpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Alternatives

Alternatives

SuperForm

SuperForm

Spot-nik

Categories

Forms Automation Supported

Categories

Integrations

Airtable Supported
Cal.com Supported
Google Analytics Supported
Google Sheets Supported
Model Context Protocol (MCP) Supported
Notion Supported
Slack Supported
Stripe Supported
Zapier Supported
n8n Supported

Integrations

Airtable Not Supported
Cal.com Not Supported
Google Analytics Not Supported
Google Sheets Not Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Slack Not Supported
Stripe Not Supported
Zapier Not Supported
n8n Not Supported
Claim Formstep and update features and information
Claim Formstep and update features and information
Claim Intelligent Forms Automation and update features and information
Claim Intelligent Forms Automation and update features and information