ReviewPro

ReviewPro

Review Rank
+
+

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About

Great guest relationships start here. Give guests a perfect online experience they'll remember — and come back for. We respect your vision. We respect your power to create. And we’d love to be part of your success. From your home page to your guest’s confirmation email, the reservation widget lets you stand out with an online reservation experience that is stylized to match your restaurant’s unique flavor. Making the most of the day without compromising the flow? The reservation system is designed to assign tables exactly like you would. Formitable collects all your data in one place. Dietary requirements, reviews and even guest spendings. A complete guest history is just one click away. Avoid costly no-shows with down payments and prepaid reservations. Simply set the amount, a refund period, and accept all major payment methods like iDeal, PayPal, and credit card. Receive free reservations from Google real-time in Formitable, synchronize your reservations with your POS system.

About

ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants that want to engage their guests and keep them coming back

Audience

Travel and Hospitality industry

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€69 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Formitable
Founded: 2017
Netherlands
formitable.com

Company Information

Review Rank
Founded: 2008
Spain
www.reviewpro.com

Alternatives

Alternatives

Categories

Categories

Chatbot Supported
Issue Tracking Supported
Review Management Supported
Survey Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

AreTheyHappy Supported
ElectroNeek Supported
Google Business Profile Supported
GuestCompass Supported
HotelAppz Not Supported
IDeaS G3 RMS Not Supported
Lightspeed Retail Supported
Mailchimp Supported
MyForecast Not Supported
Oaky Not Supported
Resy OS Supported
SO Connect Supported
Seekom Not Supported
Shiftbase Supported
Storable Newbook Not Supported
Tripadvisor Not Supported
unTill Supported

Integrations

AreTheyHappy Not Supported
ElectroNeek Not Supported
Google Business Profile Not Supported
GuestCompass Not Supported
HotelAppz Supported
IDeaS G3 RMS Supported
Lightspeed Retail Not Supported
Mailchimp Not Supported
MyForecast Supported
Oaky Supported
Resy OS Not Supported
SO Connect Not Supported
Seekom Supported
Shiftbase Not Supported
Storable Newbook Supported
Tripadvisor Supported
unTill Not Supported
Claim Formitable and update features and information
Claim Formitable and update features and information
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Claim ReviewPro and update features and information