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About

View your website traffic in real-time, and what country and region your visitors are located. See which webpages they’ve visited, how long they’ve been on your site, and what browser and operating system they’re using. Highly targeted automatic email and in-app messaging. Keep customers coming back with our super-simple email messaging. Dramatically reduce support time by setting up a Helper Chat Bot™ that automatically responds to common visitor questions using the power of AI. Automatically display custom messages to your website visitors in many powerful scenarios. Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions. Transfer a chat with just 2 clicks and include a private note for your teammate.

About

Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Live Chat software for companies

Audience

Startups, SaaS companies, web hosting providers, e-commerce businesses, agencies, and small to mid-sized businesses looking for AI-powered customer support, live chat, ticket management, and team collaboration.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month
The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity.

Cons

  • Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Formilla.com
Founded: 2010
United States
www.formilla.com

Company Information

Sellio
Founded: 2026
Morocco
sellio.chat/

Alternatives

Alternatives

ActiveHelper Live Chat

ActiveHelper Live Chat

Mentat Technologies
Embed-bot

Embed-bot

Musbahdev Software Services

Categories

Live Chat Supported

Categories

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Wix Supported
WordPress Supported
Discord Not Supported
Facebook Messenger Not Supported
Getscreen.me Supported
Instagram Not Supported
Joomla! Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Shopify Not Supported
Slack Not Supported
Squarespace Not Supported
Telegram Not Supported
Twilio Not Supported
Weebly Supported
WhatsApp Not Supported

Integrations

Wix Supported
WordPress Supported
Discord Supported
Facebook Messenger Supported
Getscreen.me Not Supported
Instagram Supported
Joomla! Not Supported
Model Context Protocol (MCP) Supported
Notion Supported
Shopify Supported
Slack Supported
Squarespace Supported
Telegram Supported
Twilio Supported
Weebly Not Supported
WhatsApp Supported
Claim Formilla.com and update features and information
Claim Formilla.com and update features and information
Claim Sellio and update features and information
Claim Sellio and update features and information