MOON Chat

MOON Chat

THE MOON Agency
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About

Formgong gives a small business three tools in one account: customer reviews, an AI help chat and contact forms. They work on any website, including Shopify, WooCommerce, Wix and WordPress. Reviews: ask every buyer for a review with emails sent in your store's name, show reviews with a widget, carousel, badge and stars in product lists, and send them to Google through a Merchant Center feed. Text, photo, video and voice reviews, import from Judge.me, Yotpo, Loox, Shopify Product Reviews, WooCommerce, Etsy or CSV, moderation and public replies. AI help chat: a chat button that answers visitors only from your own pages, files and facts, links to those pages, and says it does not know instead of guessing. Forms: point any HTML, React or AI-built form at one URL and get submissions in a web inbox, on Telegram and by email, with spam filtering without a captcha, file uploads, Google Sheets, Notion and webhooks. All three are on the free plan, and data is stored

About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers, freelancers, agencies and small businesses with a website form

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$15/month
Free plan: 1,000 submissions a month. Pro: $15 a month or $144 a year for 25,000 submissions a month.
Free Version Supported
Free Trial Not Supported

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Formgong
Founded: 2026
formgong.com

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Alternatives

Alternatives

MOON Post

MOON Post

THE MOON Agency
ChatGent

ChatGent

Factoryze
thatChat

thatChat

La Luce
Ovebot

Ovebot

AWeb Design SRL

Categories

Categories

AI Chatbots Supported

Integrations

Telegram Supported
Discord Supported
Facebook Messenger Not Supported
Gomag Not Supported
Google Merchant Center Not Supported
Google Sheets Supported
Instagram Not Supported
PrestaShop Not Supported
Shopify Not Supported
Slack Supported
WhatsApp Not Supported
WooCommerce Not Supported
WordPress Not Supported

Integrations

Telegram Supported
Discord Not Supported
Facebook Messenger Supported
Gomag Supported
Google Merchant Center Supported
Google Sheets Not Supported
Instagram Supported
PrestaShop Supported
Shopify Supported
Slack Not Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported
Claim Formgong and update features and information
Claim Formgong and update features and information
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information