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About

Forio is an experiential learning simulation platform that helps organizations, educators, and instructional designers create training people want to be part of. It offers ready-made simulations developed with leading academic and enterprise institutions, fully custom simulations built around an organization’s curriculum, and Forio Performer for teams that want to create branded asynchronous role-play training without developers. Every simulation runs on Epicenter, a developer-grade platform that combines flexible modeling with modern interfaces, secure deployment, cohort management, analytics, and enterprise-scale delivery. Learners can make decisions, collaborate in teams, take on defined roles, respond to real-world challenges, and see results update in real time, while facilitators monitor progress through data-rich dashboards. Simulations can develop leadership, teamwork, communication, negotiation, problem-solving, ethical decision-making, stakeholder management, etc.

About

Help Desk Simulator is browser-based practice for Tier 1 IT help desk tickets. Learners work through fictional support tickets in the browser and get feedback on their responses. It is free to start, with an optional Pro tier. This is practice for help desk work, not a certification.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Learning and development leaders, educators, and instructional designers seeking to create engaging simulation-based training and educational experiences

Audience

Career changers, IT certification students and help desk job seekers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$168 per seat
Free Version Supported
Free Trial Not Supported

Pricing

$20/month
Pro is $20/month, $108 for 6 months, or $192 for 12 months. The 6-month and 12-month plans are one-time payments and do not renew; the monthly plan renews until canceled. The first payment is refundable within 14 days.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Forio
Founded: 2001
United States
forio.com

Company Information

Help Desk Simulator
United States
helpdesksimulator.com

Alternatives

Alternatives

Web Tracks

Web Tracks

Gritware
Paradiso AI Roleplay

Paradiso AI Roleplay

Paradiso Solutions
HelpDesk

HelpDesk

HelpDesk.com

Categories

Training Supported

Categories

Training Supported

Integrations

Google Not Supported

Integrations

Google Supported
Claim Forio and update features and information
Claim Forio and update features and information
Claim Help Desk Simulator and update features and information
Claim Help Desk Simulator and update features and information