InagentInconcert
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About
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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About
Inagent is an advanced conversational AI platform designed for contact centers that deploys autonomous AI agents capable of understanding, reasoning, and resolving complex customer interactions across voice and text channels in a fully omnichannel environment. These virtual agents operate using generative AI and contextual understanding, allowing them to interpret messages, make decisions, and execute actions connected to business systems such as CRM and ERP platforms to achieve specific operational goals. It enables companies to create specialized AI agent teams trained for different business areas, ensuring accurate and efficient handling of tasks such as customer support, sales, appointment scheduling, and claims processing, while seamlessly transferring conversations between agents or to human staff when necessary. Inagent can be activated in minutes through a no-code interface, requiring only initial training with business knowledge.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprise companies looking for AI Agents designed for every customer moment
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Audience
Customer experience teams and contact center operators who want to automate and scale support, sales, and communication workflows using autonomous AI agents
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForethought
Founded: 2018
United States
www.forethought.ai/
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Company InformationInconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inagent
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Claude
Cohere
Dialpad Support
Front
Gladly
Gorgias
HelpDesk
HubSpot CRM
Inconcert
Inconnect
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Integrations
Claude
Cohere
Dialpad Support
Front
Gladly
Gorgias
HelpDesk
HubSpot CRM
Inconcert
Inconnect
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