QAlert Citizen Request ManagementQScend Technologies
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Related Products
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About
Forerunner is an AI-powered, geospatial operations platform built for local government and public sector teams to centralize data, automate workflows, and manage field and office work from a single system. It unifies municipal data such as parcels, infrastructure assets, environmental layers, inspections, permits, historical activity, and hazard information with configurable workflows and map-first tools, giving agencies a “single source of record” for inspections, maintenance, compliance, enforcement, emergency response, and community programs. It supports real-time mobile field tools for on-site data capture, photos, and task updates, even offline, and integrates GIS layers with operational workflows so teams can see context-rich maps and coordinated activity from the office or the field. Forerunner includes AI-assisted summaries, recommendations, and automated next steps to reduce manual work, and capabilities like automated mailings, structured document generation and validation.
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About
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Government agencies and local public works, planning, emergency management, and compliance teams that need a geospatial platform to manage municipal operations and risk workflows
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Audience
Local and county governments, 311 call centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForerunner
Founded: 2019
United States
withforerunner.com
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Company InformationQScend Technologies
Founded: 1998
United States
www.qscend.com
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Categories |
Categories |
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Code Enforcement Features
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal Features
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works Features
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk Features
Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management
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Integrations
No info available.
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Integrations
No info available.
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