QueueMetricsLoway
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Related Products
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About
Augment reach, engagement, and experience with a powerful and the best VoIP Softphone in the industry. A white label VoIP Softphone empowered with the power of WebRTC, mobility, and VoIP bestows brilliant convenience and seamless connectivity.
Take advantage of crystal clear voice calls and HD quality video calls for ad-hoc meetings or planned business calls and conferences.
Get push notifications without consuming device performance to stay alert and battery savvy with the powerful VoIP Softphone app.
Align your vision and mission with features of your WebRTC Softphone using our customizable and white label SIP Softphone.
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About
QueueMetrics monitoring software lets you track agent productivity and agent time, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards.
It simplifies call center agents daily workflow using a dedicated agent interface with text messages and alarms options and integrates easily with all modern CRM in the market like Vtiger or Salesforce, includes a ready to use WebRTC softphone and a complete quality tracking tool.
Measure and improve all contact centre activities with more than 200 different metrics and manage your call center processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode.
More metrics and reports coming out for free every year!
QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in a white-label VoIP softphone backed by WebRTC and auto-provisioning
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Audience
call centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFonimo
Founded: 2022
India
fonimo.app/
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Company InformationLoway
Founded: 2004
Switzerland
www.queuemetrics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Softphone Features
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
ASTPP
Asterisk
Google Chrome
Grandstream Wave
Kamailio
Microsoft Teams
OpenSIPS
Yeastar Cloud PBX
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Integrations
ASTPP
Asterisk
Google Chrome
Grandstream Wave
Kamailio
Microsoft Teams
OpenSIPS
Yeastar Cloud PBX
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