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About

Replacing pre-purchase incentives, shoppers see their CashBack eligibility throughout the purchase journey and then redeem it post-purchase in a method they choose: gift cards, cash, and more to come soon. No more one-size-fits-some discounting that trades profit for revenue. Keep loyal shoppers coming back with bonus values on gift cards, give discounts to shoppers who need them to convert, and recapture revenue when shoppers who didn't need the discount don't redeem it. Brands replace coupons in their welcome series popup, email, & SMS with CashBack. Shoppers may redeem CashBack post-purchase either as cash via a Visa card or a gift card back to the brand's store. Since not every shopper claims their CashBack brands reinvest that money into larger offers to increase conversion and revenue.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a solution that helps drive profitable growth with CashBack

Audience

Operations experience management platform for organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$65 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Fondue
Founded: 2021
United States
www.getfondue.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Vantage Perks

Vantage Perks

Vantage Circle

Alternatives

GiftWise

GiftWise

Self-Service Networks

Categories

eCommerce Tools Supported
Gift Card Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Integrations

Attentive Supported
Budbee Not Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
Paack Not Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Shopify Supported
Zendesk Not Supported

Integrations

Attentive Not Supported
Budbee Supported
Delhivery Supported
FedEx Ship Manager Supported
Flip Supported
Paack Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Shopify Not Supported
Zendesk Supported
Claim Fondue and update features and information
Claim Fondue and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information