Resolve EnterpriseResolve Software Group
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About
Manage and collaborate on business processes from inception to resolution on a secure and scalable web platform. Document and fill in the necessary information to keep track of essential details you and your team might need. Pass the case to an area, team, or user to receive additional information or grant ownership of the case to the pertaining area. View every interaction that has taken place such as comments, attachments, and case history that has led up to its resolution. No need to jump from one program or window to another. Save time by finding everything inside the case. Every industry is different and so are their processes. With Followit you will be able to customize to your business needs as much as you want, even if your processes are unstructured. How do you know if your employees or your processes are being efficient? How can you discover bottlenecks? More than 12 case report options, filters, and employee KPI’s that go from macro to micro.
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About
Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises searching for a software solution to track their work processes, optimize collaboration, and improve efficiency
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Audience
Companies that need a complaint and investigation management system
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFollowit
Founded: 2015
www.followit.com
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Company InformationResolve Software Group
Australia
www.resolvesoftware.com.au
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Categories |
Categories |
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Investigation Management Features
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
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Integrations
Google Chrome
Microsoft Azure
Slack
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