FocalFocal ML
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Related Products
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About
Focal is an online video creation software that helps you tell stories using AI. You can bring your own script, and Focal will adapt it faithfully. If you just have an idea, Focal can help you turn it into a script first. You can edit your script with commands like "make this conversation shorter" or "replace this with a series of over-the-shoulder shots aimed at the person who is speaking." Focal supports traditional timeline editing tools to polish your work and provides features of the latest models, like video extension and frame interpolation. Focal integrates best-in-class models for videos, images, and voices, including Minimax, Kling, Luma, Runway, Flux1.1 Pro, Flux Dev, Flux Schnell, and ElevenLabs. You can generate and re-use characters and locations in your projects. Anything you make on a paid plan is yours to use commercially, while the free plan is for personal use only.
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About
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Independent filmmakers and content creators searching for a solution to leverage AI-powered tools to streamline the video production process
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Audience
Brands and companies seeking a tool to deliver remarkable customer service on every channel
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$20.00/month/user
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFocal ML
United States
focalml.com
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Company InformationFocalScope
Founded: 2007
Singapore
www.focalscope.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
ElevenLabs
Supported
FLUX1.1 Pro
Supported
Kling AI
Supported
Luma AI
Supported
MiniMax
Supported
Runway
Supported
Solvemate
Not Supported
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Integrations
ElevenLabs
Not Supported
FLUX1.1 Pro
Not Supported
Kling AI
Not Supported
Luma AI
Not Supported
MiniMax
Not Supported
Runway
Not Supported
Solvemate
Supported
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