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About

Fluid Topics is a dedicated Product Knowledge Platform that consolidates and unifies scattered content into a single, authoritative source. From there, it delivers consistent, reliable product knowledge to any channel—documentation portals, in-product help, support tools, or AI applications. Fluid Topics includes an MCP server, enabling LLMs and AI agents to access and interact with this knowledge in a controlled, standardized, and dependable way. It also supports AI-native applications such as RAG-based chatbots and Generative AI copilots. The platform is designed to manage: - Large volumes of content - Multiple product versions and variants - Diverse audiences and usage contexts - Regulatory, compliance, and security requirements

About

Accelerate B2B buyer journeys with intelligent, omnichannel content experiences that engage buyers, elevate marketing and enable sales. From creation and management to performance and insights, traditional marketing approaches routinely fail to deliver the results brands need or the experiences buyers want. These challenges have only gotten worse as the pandemic drove B2B buyers and customers to rapidly increase their content consumption and adopt more consumer-style behaviors at work. Get the most out of every (expensive) click by giving your audience everything they need in real-time. Focus your sales and marketing efforts where your audience is spending the most time. Reduce friction by building real-time content journeys using AI and eliminating hard gating. Create micro-personalized content journeys for your audience in real time based on their content consumption history.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For companies looking to redefine the way people search, read, and interact with product documentation

Audience

Businesses searching for a solution to accelerate B2B buyer journeys with intelligent, omnichannel content experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1000
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • PathFactory provides extraordinary insight into user engagement with your content. By watching how people visit and revisit specific items in a track, what they share, and how long they spend reading and watching things, we get smarter and smarter about what kinds of content works best for different personas at different stages of the buyer's journey. The product is very easy to use, and asset governance is a breeze, since you can update a report in the content library and it automatically updates it in every track you used it in. The company's focus on customer satisfaction has saved the day in multiple situations at different companies where we have used PathFactory.

Cons

  • Can't think of anything really. It did what we asked it to do, and then some.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fluid Topics
Founded: 1999
France
www.fluidtopics.com

Company Information

PathFactory
Founded: 2012
Canada
www.PathFactory.com

Alternatives

Alternatives

Uberflip

Uberflip

PathFactory
Visionayr

Visionayr

Selling Simplified
Spott

Spott

Spott, a Publitas company

Categories

Categories

Content Marketing Features

Audience Targeting Not Supported
Brand Management Not Supported
Campaign Management Not Supported
Categorization / Grouping Not Supported
Conversion Tracking Not Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Supported
Publish Scheduling Not Supported
SEO Management Not Supported
Social Media Management Not Supported
Video Management Not Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Not Supported
Categorization / Grouping Supported
Conversion Tracking Supported
Distribution Management Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Supported
Publish Scheduling Not Supported
SEO Management Not Supported
Social Media Management Not Supported
Video Management Not Supported

Account Based Marketing Features

Analytics Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Supported
Lead Scoring Supported
Progress Tracking Supported
Prospecting Tools Not Supported
Target Account Identification Not Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Not Supported
Customer Profiles Not Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Not Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Supported

Integrations

6sense Not Supported
Adobe Experience Manager Supported
Adobe Marketo Engage Not Supported
Adobe RoboHelp Supported
Allego Not Supported
Aprimo Not Supported
Author-it Supported
Confluence Supported
DITAToo Supported
GitHub Supported
Heretto Supported
Jira Supported
MadCap IXIA CCMS Supported
Markdown Supported
Microsoft SharePoint Supported
Microsoft Word Supported
OpenAI Supported
SCHEMA ST4 Supported
Terminus Not Supported
Vidyard Not Supported

Integrations

6sense Supported
Adobe Experience Manager Not Supported
Adobe Marketo Engage Supported
Adobe RoboHelp Not Supported
Allego Supported
Aprimo Supported
Author-it Not Supported
Confluence Not Supported
DITAToo Not Supported
GitHub Not Supported
Heretto Not Supported
Jira Not Supported
MadCap IXIA CCMS Not Supported
Markdown Not Supported
Microsoft SharePoint Not Supported
Microsoft Word Not Supported
OpenAI Not Supported
SCHEMA ST4 Not Supported
Terminus Supported
Vidyard Supported
Claim Fluid Topics and update features and information
Claim Fluid Topics and update features and information
Claim PathFactory and update features and information
Claim PathFactory and update features and information