Fluentgrid CIS

Fluentgrid CIS

Fluentgrid
SpryCIS

SpryCIS

SpryPoint
+
+

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About

Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.

About

Utilities are evolving and the expectations of your customers are changing as well. These changes are being driven by smart grid, increasing mobility, and changing expectations from customers on how they wish to interact with their utility. Most CIS solutions have struggled to address these changing requirements and are limited by legacy technology. In addition, market consolidation among CIS vendors has limited competition, increased prices and left utilities with few alternatives to choose from. SpryPoint is excited to disrupt the market and offer the first enterprise CIS built from the ground up to be delivered in the cloud as a service. SpryCIS was built to address the challenges faced by today’s evolving utility.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection

Audience

Utilities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/

Company Information

SpryPoint
Founded: 2011
Canada
sprypoint.com/pages/solutions/spry-cis/

Alternatives

Fluentgrid AMI

Fluentgrid AMI

Fluentgrid

Alternatives

inHANCE

inHANCE

inHance Utilities
Fluentgrid MDMS

Fluentgrid MDMS

Fluentgrid

Categories

Categories

Integrations

powerconnect.ai

Integrations

powerconnect.ai
Claim Fluentgrid CIS and update features and information
Claim Fluentgrid CIS and update features and information
Claim SpryCIS and update features and information
Claim SpryCIS and update features and information