Fluentgrid CIS

Fluentgrid CIS

Fluentgrid
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+

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About

Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.

About

Powercode's billing and provisioning software offers a comprehensive solution for Internet Service Providers (ISPs) to streamline operations and enhance customer satisfaction. The flexible billing system supports recurring services, one-time charges, referral credits, self-expiring discounts, and charges, allowing ISPs to manage customer transactions effectively. Automation features enable effortless invoice generation, with options to print, view, or email customer statements. Integration with various payment gateways facilitates credit card and ACH/EFT payments across multiple countries, ensuring seamless financial transactions. The provisioning component allows service plans to be defined based on criteria such as speed, usage, and bursting options. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can set service options for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and throttle customer accounts after specified usage thresholds.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection

Audience

ISPs in need of a solution to automate billing processes, manage bandwidth provisioning, and enhance customer service operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/

Company Information

Powercode
Founded: 2001
United States
www.powercode.com

Alternatives

Fluentgrid AMI

Fluentgrid AMI

Fluentgrid

Alternatives

SmartCDR

SmartCDR

BusinessFusion
Fluentgrid MDMS

Fluentgrid MDMS

Fluentgrid
BillMaster

BillMaster

Data West

Categories

Categories

Integrations

FlowCommand
Google Sheets
Microsoft Excel
PagerDuty
ProPay
Unimus

Integrations

FlowCommand
Google Sheets
Microsoft Excel
PagerDuty
ProPay
Unimus
Claim Fluentgrid CIS and update features and information
Claim Fluentgrid CIS and update features and information
Claim Powercode and update features and information
Claim Powercode and update features and information