Related Products
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About
Flowtask turns Slack messages, emails, and documents into operational memory and accountable work. Every conversation is structured into an executable skills file, so each agent can understand what is open, who owns it, what is blocked, and what happened before without repeated context or manual updates. Its AI Task Builder reads conversations live, extracts requests, deadlines, sender details, attachments, decisions, and thread history, then creates tasks shaped for client deliverables, internal actions, follow-ups, approvals, escalations, or blockers. Smart Assignment routes each task to the right owner using workspace context and rules, while the Priority Engine interprets urgency from tone, service-level agreements, and timelines. Email-to-Task and Slack capture keep work visible without asking teams to change habits, and status synchronization keeps communication and execution aligned.
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About
SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Distributed client-services teams that need to turn scattered conversations into assigned, trackable, and automated work
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Audience
Agent AI Agents for Enterprise Support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5.23 per month
Free Version
Free Trial
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PricingSupportLogic Core SX and Resolve SX platforms are usage-based pricing, and add-on modules are priced per license.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlowtask
Founded: 2025
United States
flowtask.work/
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Company InformationSupportLogic
Founded: 2016
United States
www.supportlogic.com
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Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Slack
Asana
ClickUp
Figma
Freshdesk
Gmail
Jira
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
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Integrations
Slack
Asana
ClickUp
Figma
Freshdesk
Gmail
Jira
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
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