Related Products
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About
Flowtask turns Slack messages, emails, and documents into operational memory and accountable work. Every conversation is structured into an executable skills file, so each agent can understand what is open, who owns it, what is blocked, and what happened before without repeated context or manual updates. Its AI Task Builder reads conversations live, extracts requests, deadlines, sender details, attachments, decisions, and thread history, then creates tasks shaped for client deliverables, internal actions, follow-ups, approvals, escalations, or blockers. Smart Assignment routes each task to the right owner using workspace context and rules, while the Priority Engine interprets urgency from tone, service-level agreements, and timelines. Email-to-Task and Slack capture keep work visible without asking teams to change habits, and status synchronization keeps communication and execution aligned.
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About
SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and AI teams that need to turn company communications and documents into structured, continuously updated memory for AI agents
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Audience
Agent AI Agents for Enterprise Support
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5.23 per month
Free Version
Supported
Free Trial
Supported
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PricingSupportLogic Core SX and Resolve SX platforms are usage-based pricing, and add-on modules are priced per license.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFlowtask
Founded: 2025
United States
flowtask.work/
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Company InformationSupportLogic
Founded: 2016
United States
www.supportlogic.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Not Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Integrations
Slack
Supported
Asana
Supported
ClickUp
Supported
Figma
Supported
Freshdesk
Not Supported
Gmail
Supported
Jira
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Outlook
Supported
Microsoft Teams
Not Supported
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Integrations
Slack
Supported
Asana
Not Supported
ClickUp
Not Supported
Figma
Not Supported
Freshdesk
Supported
Gmail
Not Supported
Jira
Supported
Microsoft Dynamics 365
Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Supported
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