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About

Flowtask turns Slack messages, emails, and documents into operational memory and accountable work. Every conversation is structured into an executable skills file, so each agent can understand what is open, who owns it, what is blocked, and what happened before without repeated context or manual updates. Its AI Task Builder reads conversations live, extracts requests, deadlines, sender details, attachments, decisions, and thread history, then creates tasks shaped for client deliverables, internal actions, follow-ups, approvals, escalations, or blockers. Smart Assignment routes each task to the right owner using workspace context and rules, while the Priority Engine interprets urgency from tone, service-level agreements, and timelines. Email-to-Task and Slack capture keep work visible without asking teams to change habits, and status synchronization keeps communication and execution aligned.

About

SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and AI teams that need to turn company communications and documents into structured, continuously updated memory for AI agents

Audience

Agent AI Agents for Enterprise Support

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5.23 per month
Free Version Supported
Free Trial Supported

Pricing

SupportLogic Core SX and Resolve SX platforms are usage-based pricing, and add-on modules are priced per license.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Flowtask
Founded: 2025
United States
flowtask.work/

Company Information

SupportLogic
Founded: 2016
United States
www.supportlogic.com

Alternatives

Alternatives

myNeutron

myNeutron

Vanar Chain
Acontext

Acontext

MemoDB

Categories

Agentic AI Supported
AI Memory Layers Supported

Categories

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Slack Supported
Asana Supported
ClickUp Supported
Figma Supported
Freshdesk Not Supported
Gmail Supported
Jira Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Momentum Supported
Notion Supported
Salesforce Not Supported
ServiceNow Not Supported
Zendesk Not Supported

Integrations

Slack Supported
Asana Not Supported
ClickUp Not Supported
Figma Not Supported
Freshdesk Supported
Gmail Not Supported
Jira Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Momentum Not Supported
Notion Not Supported
Salesforce Supported
ServiceNow Supported
Zendesk Supported
Claim Flowtask and update features and information
Claim Flowtask and update features and information
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