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About

Flowtask turns Slack messages, emails, and documents into operational memory and accountable work. Every conversation is structured into an executable skills file, so each agent can understand what is open, who owns it, what is blocked, and what happened before without repeated context or manual updates. Its AI Task Builder reads conversations live, extracts requests, deadlines, sender details, attachments, decisions, and thread history, then creates tasks shaped for client deliverables, internal actions, follow-ups, approvals, escalations, or blockers. Smart Assignment routes each task to the right owner using workspace context and rules, while the Priority Engine interprets urgency from tone, service-level agreements, and timelines. Email-to-Task and Slack capture keep work visible without asking teams to change habits, and status synchronization keeps communication and execution aligned.

About

SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Distributed client-services teams that need to turn scattered conversations into assigned, trackable, and automated work

Audience

Agent AI Agents for Enterprise Support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5.23 per month
Free Version
Free Trial

Pricing

SupportLogic Core SX and Resolve SX platforms are usage-based pricing, and add-on modules are priced per license.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Flowtask
Founded: 2025
United States
flowtask.work/

Company Information

SupportLogic
Founded: 2016
United States
www.supportlogic.com

Alternatives

Alternatives

myNeutron

myNeutron

Vanar Chain
Acontext

Acontext

MemoDB
Max

Max

MaxWorker.ai

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Slack
Asana
ClickUp
Figma
Freshdesk
Gmail
Jira
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Momentum
Notion
Salesforce
ServiceNow
Zendesk

Integrations

Slack
Asana
ClickUp
Figma
Freshdesk
Gmail
Jira
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Momentum
Notion
Salesforce
ServiceNow
Zendesk
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