Related Products
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About
Flowly AI is a cloud-based AI voice receptionist for trades and home service businesses, including plumbing, HVAC, electrical, roofing and garage door companies in British Columbia. It answers incoming calls around the clock, captures caller needs, books service calls, estimates and inspections into the business calendar, and emails a summary after each call. Businesses can forward their existing phone number rather than replace it. The vendor configures the service, writes call scripts based on each business's services, rates and hours, and supports script updates. The Full-Time plan includes emergency dispatch to an on-call technician; the After-Hours plan covers nights, weekends and overflow. Plans are billed monthly, with usage limits and additional-minute charges.
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About
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Owner-operated and small trades and home service businesses in British Columbia: plumbers, HVAC contractors, electricians, roofers, garage door, restoration companies and locksmiths.
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Audience
Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$56 per month (20% off deal)
$56 per month (20% off deal for life)
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFlowly AI
Canada
flowlyai.ca
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Company InformationMoneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/
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Categories |
CategoriesAmerica’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best. Our team of highly-trained receptionists answer your calls exactly as if based in your business and provide your customers with an amazing service experience, day or night. Work from anywhere with our receptionists seamlessly forwarding important business calls to you and your team whenever you need. Our professional and experienced legal receptionists know exactly how to represent your law firm and help you achieve your business goals, by capturing valuable inquiries and ensuring you’re always ‘open for business’. Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers. Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers. Have America’s best virtual receptionists acting as a seamless extension of your team 24/7, capturing inquiries and making your customers smile. |
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
Zapier
Not Supported
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