Jonot

Jonot

Jonot Oy
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About

Flowby is a cloud-based digital queue management platform that lets customers join and follow real-time queues using their own phones by scanning a QR code, eliminating the need for physical lines, hardware, or paper tickets. Customers receive a queue number, can monitor their position, and are notified when it’s their turn, allowing them to move freely instead of waiting in a traditional line. It is managed via a web browser on any device and groups multiple queues together, supports customer input (such as order numbers for pickup), and can be operated as a tablet kiosk for manual queueing. Flowby aims to improve customer flow and satisfaction, helping businesses reduce perceived wait times, increase sales by freeing customers to browse while waiting, and enhance staff efficiency by centralizing queue handling on one dashboard. It also provides flexibility in configuring queue groups and adaptivity to store and service-point needs without installation.

About

Jonot combines virtual queue management with appointment booking. Walk-in customers join by QR code, web link or self-service kiosk and track their position and estimated wait on their phone, without an app or account. Pro adds online reservations: customers choose a service and available time, verify their email, and receive confirmation, reminders and an Add to calendar download. Private links let them manage, cancel or reschedule bookings within the permitted windows. Staff manage bookings in a calendar, configure service durations, preparation and cleanup buffers, hours, breaks and capacity, and serve appointments alongside walk-ins through the same desk workflow. Public displays use anonymous reservation codes. Jonot supports multiple locations and queues, multilingual interfaces, branding, feedback and webhooks. It runs on existing devices. Temporary local-network fallback supports walk-ins; booking and reservation management require internet.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Retailers, service providers, and businesses that need a modern, cloud-based digital queuing system to manage customer lines, reduce wait times, and improve service experiences

Audience

Typical industries include healthcare and clinics, government and public services, retail, financial services, education, hospitality, automotive services and other customer-facing locations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€60 per month
Free Version Not Supported
Free Trial Supported

Pricing

$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Flowby
Founded: 2021
Sweden
flowby.io

Company Information

Jonot Oy
Founded: 2026
Finland
jonot.io

Alternatives

Queue Mobile

Queue Mobile

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Alternatives

NextUp Walk-in

NextUp Walk-in

NextUp LLC
TOKENN

TOKENN

Cyberzio Innovations Pvt Ltd
ScanQueue

ScanQueue

Tugadot Pty Ltd

Categories

Queue Management Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Not Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

webhooks.io Not Supported

Integrations

webhooks.io Supported
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