FlowShare

FlowShare

miraminds GmbH
+
+

Related Products

  • ClickLearn
    67 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • ONLYOFFICE Docs
    715 Ratings
    Visit Website
  • Expedience Software
    34 Ratings
    Visit Website
  • Process Street
    1,119 Ratings
    Visit Website
  • Eurekos
    89 Ratings
    Visit Website
  • Paligo
    101 Ratings
    Visit Website
  • Bridge
    542 Ratings
    Visit Website
  • StackAI
    53 Ratings
    Visit Website
  • QuickApps
    Visit Website

About

FlowShare is a Windows-native process documentation tool that runs locally in the background, capturing every action across desktop apps, browser tools, and systems like SAP GUI, then generates a branded, step-by-step guide your staff can use to train themselves. Documentation that used to take days now takes hours. No manual screenshotting or writing, just consistent, professional guides no matter who creates them. Export to PDF, Word, HTML, PowerPoint, or publish directly into Confluence and SharePoint. FlowShare Assist, our AI-powered assistant, gives end-users 24/7 instant help, guiding them through troubleshooting independently. The FlowShare Portal is a central knowledge hub, making every guide searchable and instantly accessible, no installation required to browse. 7-day free trial, plans from €39/user/month. getflowshare.com

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and teams that need to create and document internal processes, and create product guides/documentation for end users f.e. during an ERP migration, IT projects or employee onboarding

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Highly efficient approach. Flexible output formats. Integrations to Wordpress and other third party services.
  • Very easy to use and great value for money! All staff find this product super beneficial in documenting our processes.
  • +Automated screenshots with mouse cursor indicating clicks +Description of the screenshot possible +Export to other formats
  • FlowShare has proven to be an exceptional solution for capturing procedural information and creating comprehensive documentation. Its user-friendly design and intuitive interface have made it an effortless process to document even the most intricate procedures. The clear guidance provided within the platform accommodates individuals with limited technical proficiency to produce professional-grade documents. I am extremely fortunate to have discovered FlowShare at the appropriate time, as it has greatly improved my workflow efficiency by simplifying the documentation and sharing process with my team.
  • We were able to schedule a product walkthrough and start using the software very quickly. I was amazed at how simple it was to create documentation for a process. Our shipping manager had struggled with creating documentation that could be used during his upcoming absence. I was able to show him the FlowShare basics and BOOM he completed his documentation.

Cons

  • Nothing critical. Support for MacOS would make sense.
  • None. This product has been incredibly user friendly and intuitive. It does exactly what we need it to do.
  • -Automated summary of similar captures doesn't always work -Recognition of form input is inconsistent -Automatic labeling is often not effective -Identical content should be recognizable to ease post-processing -Pricing model is not attractive
  • None so far, maybe you could have a direct integration to post directly to video sharing platform would be great.
  • Not much that I didn't like. It was super easy to use and we did not have any problems.

Pros & Cons from Real Users

Pros

  • The tool offers many features within a simple layout that is easy to understand and navigate. That leads to a good user experience.
  • The tool suits businesses of all sizes, and we are the practical proof. Our team size was 10 when we first started using ProProfs, and we used to operate with 40 pages of content. 4 years down the line, we are a team of 180 and operate with 200+ content pages.
  • The tool made it easy for us to import data from Word docs, Excel sheets, and Powerpoint presentations. The tool also provided us with an option for exporting the knowledge base as an HTML or PDF.
  • ProProfs Knowledge Base offers several integrations with tools like Zendesk, Freshdesk, Slack, Google Analytics, and many others. These integrations have helped us make the most of our knowledge base by using it in combination with various other tools.
  • In our experience of 20 years, we haven’t come across a tool so simple yet so powerful and rich. Add to it the value for money it offers and the tool becomes an excellent solution for companies looking for a powerful tool that can fit their budget as well as expectations.

Cons

  • It worked fine for me and my team. No complaints as of now.
  • The existing content templates work great, but offer fewer variations of designs.They need to add some fresh designs to their templates.
  • We are satisfied with its performance on PC and iOS. However, the tool sometimes underperforms on Android.
  • The tool lags in speed at times but in no time, it starts working at its usual pace.
  • Every tool has room for improvement. So does ProProfs Knowledge Base. It would be nice to see a more advanced version of the software.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

miraminds GmbH
Founded: 2016
Germany
getflowshare.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PHPKB

PHPKB

Chadha Software Technologies
Tango

Tango

Tango.ai
ProProfs Polls

ProProfs Polls

ProProfs

Categories

Categories

Help Authoring Tools Features

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Document Generation Features

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Confluence
ELO ECM Suite
Freshdesk
Google Analytics
Guru
HeyGen
Jira
Jira Work Management
LiveChat
Microsoft 365
Nuggets
Obsidian
Olark
SnapEngage
Synthesia
Tidio
WordPress
Wufoo
Zendesk

Integrations

Confluence
ELO ECM Suite
Freshdesk
Google Analytics
Guru
HeyGen
Jira
Jira Work Management
LiveChat
Microsoft 365
Nuggets
Obsidian
Olark
SnapEngage
Synthesia
Tidio
WordPress
Wufoo
Zendesk
Claim FlowShare and update features and information
Claim FlowShare and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information