athenaCommunicatorathenahealth
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Related Products
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About
FlowHealth is an AI-powered patient communication for modern medical practices, built to stop practices from running a call center inside the office. Its AI agent, Emma, answers every call, schedules appointments, handles questions, follows up with patients, and works inside the practice’s EHR. FlowHealth adjusts to the practice, not the other way around, learning how the office works and supporting the technology around it. Emma acts like a front-desk teammate: she answers inbound calls instantly, schedules and routes patients, handles overflow, supports nights and weekends, and responds naturally in English, Spanish, and more. She also manages outbound calls, confirming online requests within minutes, recovering no-shows, and booking appointments directly on the calendar. For appointment reminders, Emma calls and texts patients before their visit, confirms, reschedules, answers basic questions, and helps prevent last-minute gaps.
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About
Patients today expect convenient, digital interactions in most areas of their life. With athenahealth’s patient engagement tools and services, you can bring that experience to your patients while also reducing your practice’s workload, using automated messaging services, appointment reminders, and more. Through the convenient patient portal, patients can schedule appointments, access forms, and make co-payments online at their convenience. These tools make scheduling and payment easier for your patients, which in turn reduces no-shows and improves collection for your practice. Give patients and providers the ability to meaningfully connect and manage care through a convenient, safe, and secure alternative to office visits with athenaTelehealth. Our patient engagement service helps practices escape no-shows and keep schedules full—that could result in a 4% drop in no-show rate.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Specialty medical practice managers who need an AI front-desk agent to answer calls, schedule patients, manage reminders, and keep EHR workflows updated
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Audience
Patient engagement software for clinics wanting to reduce their practice workload
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlowHealth
United States
flowhealth.ai/
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Company Informationathenahealth
Founded: 1997
United States
www.athenahealth.com/solutions/patient-engagement
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Categories |
Categories |
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Integrations
AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Reputation.com
Tebra
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Integrations
AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Reputation.com
Tebra
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