ZapiDesk

ZapiDesk

DigiMantra
+
+

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About

FlowHealth is an AI-powered patient communication for modern medical practices, built to stop practices from running a call center inside the office. Its AI agent, Emma, answers every call, schedules appointments, handles questions, follows up with patients, and works inside the practice’s EHR. FlowHealth adjusts to the practice, not the other way around, learning how the office works and supporting the technology around it. Emma acts like a front-desk teammate: she answers inbound calls instantly, schedules and routes patients, handles overflow, supports nights and weekends, and responds naturally in English, Spanish, and more. She also manages outbound calls, confirming online requests within minutes, recovering no-shows, and booking appointments directly on the calendar. For appointment reminders, Emma calls and texts patients before their visit, confirms, reschedules, answers basic questions, and helps prevent last-minute gaps.

About

ZapiDesk is an AI-powered virtual receptionist built specifically for medical practices and clinics. It automates front-desk communication by answering incoming calls, handling patient inquiries, assisting with appointment scheduling, and providing timely responses 24/7. By ensuring calls are answered promptly, ZapiDesk helps practices reduce missed calls, improve patient accessibility, and deliver a more consistent communication experience. The platform can be customised to match each practice’s requirements, including greetings, AI voice, languages, conversation flows, business hours, holiday schedules, and communication preferences. ZapiDesk also supports appointment-related workflows, call routing, patient information collection, and integrations through APIs. By automating repetitive administrative interactions, ZapiDesk reduces the workload on reception teams, improves operational efficiency, and allows staff to focus more on patients while the AI handles communication.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical practice managers who need an AI front-desk agent to answer calls, schedule patients, manage reminders, and keep EHR workflows updated

Audience

Medical clinics and private practices, Hospitals and healthcare centers, Mental wellness and therapy practices, Healthcare administrators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$490/year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FlowHealth
United States
flowhealth.ai/

Company Information

DigiMantra
Founded: 2012
India
digimantra.com

Alternatives

Alternatives

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TensorLinks

TensorLinks

TensorLinks AI

Categories

Categories

AI Receptionists Supported
Healthcare Supported

Integrations

AdvancedMD Supported
Azalea EHR Supported
DrChrono Supported
EPIC HRMS Supported
Greenway Health Supported
ModMed Supported
NextGen Supported
Nextech Supported
Tebra Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
Azalea EHR Not Supported
DrChrono Not Supported
EPIC HRMS Not Supported
Greenway Health Not Supported
ModMed Not Supported
NextGen Not Supported
Nextech Not Supported
Tebra Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim FlowHealth and update features and information
Claim FlowHealth and update features and information
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Claim ZapiDesk and update features and information