FrontDesk AI

VOXA Voice Agent is a web-based AI voice and chat agent for hospitality and real estate businesses. It is configured with each business's approved property information, policies, services, FAQs and operating rules. Website visitors can ask recurring questions, receive immediate responses, and be guided toward booking, enquiry, viewing or contact paths. VOXA identifies conversational intent, captures useful guest or lead context, and escalates requests when information is unavailable or human judgment is required. Hospitality use cases include amenities, arrival guidance, property policies and common stay questions. Real estate use cases include property questions, buyer or tenant requirements and viewing enquiries. The client dashboard provides visibility into conversations, agent status, AI confidence and escalations. VOXA complements existing PMS, booking, CRM and human teams rather than replacing them.

ZapiDesk is an AI-powered virtual receptionist built specifically for medical practices and clinics. It automates front-desk communication by answering incoming calls, handling patient inquiries, assisting with appointment scheduling, and providing timely responses 24/7. By ensuring calls are answered promptly, ZapiDesk helps practices reduce missed calls, improve patient accessibility, and deliver a more consistent communication experience. The platform can be customised to match each practice’s requirements, including greetings, AI voice, languages, conversation flows, business hours, holiday schedules, and communication preferences. ZapiDesk also supports appointment-related workflows, call routing, patient information collection, and integrations through APIs. By automating repetitive administrative interactions, ZapiDesk reduces the workload on reception teams, improves operational efficiency, and allows staff to focus more on patients while the AI handles communication.