Flipdish vs. Tock Comparison


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About Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.	About Tock is here to meet the ever-changing needs of hospitality. Be smart, save money, stay safe. Whether you’re a mom and pop pizzeria or fine-dining destination, Tock puts you in control of your business every time. Manage reservations, special events, pickup, and delivery—all in one place. Tock drives revenue to every service. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. Tock's latest update includes all of the tools you need to thrive. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Hospitality Industry	Audience Restaurants
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $199 per month Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.4 / 5 design 3.9 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience. - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them Best for customer service. A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it. Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission. Cons Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner. - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all. N/A. High turnover of staff. This makes it hard to build a working relationship. Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Flipdish Founded: 2015 Ireland www.flipdish.com	Company Information Tock Founded: 2014 United States www.exploretock.com
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Categories Cloud Kitchen Management Food Delivery Food Service Management Online Ordering Restaurant Management Restaurant POS	Categories Brewery Event Booking Event Check In Event Management Event Marketing Food Delivery Online Ordering Point of Sale Reservations Restaurant Management Restaurant Marketing Restaurant POS Restaurant Reservations Waitlist Winery
Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program Online Ordering Features Integrated Gift Cards Menu / Product View Mobile Ordering Push Notifications Reporting / Analytics Rewards / Loyalty Program Secure Payment Processing Store Locator White-Label Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management	Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management
Integrations Facebook Toast POS Activ8 Commerce Advensys CES Touch Captiva Hosteltáctil Instagram Menlog MobileBytes KDS MyOrderBox Reflection POS SmartTPV SpotOn TPV BDP-NET Tevalis TouchBistro Xperio POS Zpos talech Show More Integrations View All 185 Integrations	Integrations Facebook Toast POS Activ8 Commerce Advensys CES Touch Captiva Hosteltáctil Instagram Menlog MobileBytes KDS MyOrderBox Reflection POS SmartTPV SpotOn TPV BDP-NET Tevalis TouchBistro Xperio POS Zpos talech Show More Integrations View All 12 Integrations
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